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8.18 Configuring Fixed Night Answer via Intercept (for U.S. Only)

Introduction

This feature assigns a default destination for all calls that are not answered or forwarded. Users can activate Fixed night answer from the attendant console or from authorized stations.
 
Calls for DID stations are first routed to the station. If they are not answered or forwarded, they are routed to the intercept position if they meet an intercept criterion such as:  
Busy
Invalid dialing
Incomplete dialing
Recall no answer

Example

Using Hicom Assistant T, this example

Assigns station 250 for fixed night answer
Allows you to assign a night key on stations 200 and 201

Configuring the Feature Using Hicom Assistant T
Step 
Entry 
Action 
Display 
1.  
*95  
Start system administration. 
System administration 
2.  
16 13 
Select Incoming calls, Intercept, night
Dest.:  
3.  
* 300  
Enter station 300 and confirm. 
Dest.: 300 
4.  
F7 17 
Return to Incoming calls menu. Select Call alloc. night
Sl/Tr 0401: 200 
5.  
# 0402  
Select slot/trunk 0402 and confirm. 
Sl/Tr 0402: 200 
6.  
* 300  
Enter station 300 and confirm. 
Sl/Tr 0402: 300 
7.  
+ * 300  
Change to the next trunk, enter station 300, and confirm. 
Sl/Tr 0403: 300 
8.  
F8 22 19 1 
Return to Main menu. Choose System settings. Select Authorization, night answer
Pos 1: - 
9.  
*200  
Enter station 200 and confirm. 
Pos 1: 200 
10.  
+ *200  
Enter station 201 and confirm. 
Pos 1: 201 
11.  
F8 F7 
Exit system administration. 
Time, Date 

Configuring the Feature Using Hicom Assistant E
Step 
Action 
1.  
Options -> System parameters -> Diversion /attendant 
2.  
Options -> Incoming calls -> Ringing assignment per line 
3.  
Options -> Classes of service -> Station 

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