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1 Important Notices (for U.S. and Canada Only)

1.1 Safety

The following information is included in this publication for the use and safety of installation and maintenance personnel.

1.1.1 General Safety

Do not attempt to lift objects that you think are too heavy for you; use a hand truck or get help.
Do not wear loose clothing; tie back your hair while working on machines.
Wear eye protection when you are working in any conditions that might be hazardous to your eyes.
After maintenance, reinstall all safety devices such as shields, guards, labels, and ground wires. Replace worn safety devices.
If you feel any action is unsafe, notify your manager before proceeding.
Do not use a telephone to report a gas leak while in the vicinity of the leak.
Ensure you are familiar with the site safety procedures of the location where you are performing installation or maintenance.

1.1.2 Safety With Electricity

 
DANGER 
Do not take chances with your life. Follow these safety guidelines carefully. 

1.1.2.1 High Voltages

Observe all safety regulations and read the warnings, cautions, and notes posted on the equipment.
Follow lockout/tagout (LOTO) procedures.
Find the switch to power off the cabinet. Read the posted instructions.
Ensure that a machine cannot be powered on from another source or controlled from a different circuit breaker or disconnecting switch.
When a procedure requires that you power off the system:
Lockout the wall box-switch in the off position.
Attach a DO NOT OPERATE tag to the wall box-switch.
Never assume that the power is turned off. Always test to ensure that a circuit does not have power.
Do not work alone. Work with another person who knows the locations of the power-off switches.
Isolate or insulate yourself from exposed circuits.
Follow the instructions in the manual carefully, especially when working with circuits that are powered. Disconnect power when instructed to do so in the procedures.
Disconnect all power before working near power supplies unless otherwise instructed by a maintenance procedure.
Disconnect all power before installing changes in machine circuits unless otherwise instructed by a maintenance procedure.
High voltages capable of causing shock are used in this equipment. Be extremely careful when measuring high voltages and when servicing cards, panels, and boards while the system is powered on.
Be sure to remove rings, watches, and other jewelry when working with electrical circuits and components.
Use caution when installing or modifying telephone lines. Never install telephone wiring during an electrical storm.
Never install a telephone jack where it can get wet unless the jack is specifically designed for wet conditions.
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
Avoid using a telephone (other than the cordless type) during an electrical storm due to the remote risk of shock from lightning.

1.1.2.2 Equipment Room

Look for hazards in your area and eliminate them. Examples are moist floors, ungrounded power extension cables, power surges, and missing safety grounds.
Rubber electrostatic mats will not protect you from electrical shock. Do not use them for this purpose. Stand on suitable rubber mats to insulate you from grounds such as metal floor strips and machine frames.
Use only tools and testers suitable for the job, approved by Siemens® Communications. Do not use worn or broken tools or testers; inspect them regularly.
Set controls on testers correctly and use approved probe leads and accessories intended for that tester.
The surface of a mirror is conductive. Do not touch powered circuits with a mirror. To do so can cause personal injury and machine damage.
Do not store combustible gases or flammable materials in cabinets near the site.

1.1.2.3 Emergencies

Ensure you are familiar with the site emergency procedures of the location where you are performing installation or maintenance.
Be familiar with first aid for electrical shock. This includes resuscitation methods, heartbeat restoration, and burn treatment.
Use caution if an accident occurs. Disconnect the power before touching the victim.
If you do not know how to disconnect the power, use a nonconductive object, such as a wooden rod, to push or pull the victim away from electrical contact.
Administer resuscitation if the person is not breathing.
If you are trained and certified, administer cardiac compression if the heart is not beating.
Call a rescue group, an ambulance, or a hospital immediately.

1.1.3 Reporting Accidents

Report to your manager all accidents, near accidents, and possible hazards to ensure their causes are resolved as soon as possible.
Report any electric shock, no matter how small.

1.2 About This Book

This manual provides overview information and instructions for installing, testing, and servicing the Hicom® 150 E communications server (CS) Version 1.0, models Hicom 150 E OfficePoint, Hicom 150 E OfficeCom, and Hicom 150 E OfficePro.

Note: Except as indicated, the abbreviation "U.S." also refers to Canada in indications on product availability and procedures in this book (such as "for U.S. only"); the term "Listed" indicates "Certified" in Canada.

The overview information includes a general description of each model, functional and physical descriptions of system hardware, and a summary of system software.

The service information includes information for maintaining the Hicom 150 E CS, including removing, replacing, verifying, and troubleshooting system hardware components and peripheral equipment. System database recovery and manual trunk testing information are also included. The service information is written for Siemens-trained personnel who service and maintain the Hicom 150 E systems.

Full names of the three Hicom 150 E models and their shortened names are:

Hicom 150 E OfficePoint, shortened to OfficePoint
Hicom 150 E OfficeCom, shortened to OfficeCom
Hicom 150 E OfficePro, shortened to OfficePro

1.2.1 Prerequisite Knowledge

Persons installing or servicing an OfficePoint, OfficeCom, or OfficePro system must have basic telephony and trunking knowledge and experience.

Safety Symbols

This manual uses the following symbols to indicate potential hazards:
 
Danger 
This symbol warns that a situation may cause death or serious injury. 
 
Warning 
This symbol indicates hazard which may lead to serious injury.  
 
Caution 
This symbol indicates a risk of damage to hardware or software.  
 
This symbol identifies useful information.  

Additional Symbols Identifying Sources of Potential Hazard

These symbols are not generally used in this manual, but may appear on the equipment.
             
Electricity 
Weight 
Heat 
Fire 
Chemicals 
ESD* 
Laser 

* electrostatically sensitive devices

1.2.2 How to Use This Book

This manual is organized as follows:

Chapter 1, Important Notices (for U.S. and Canada Only)" provides safety information, general information about this book and Hicom 150 E, and FCC and Industry Canada statements.

Chapter 2, System Data" contains information about design and system data for each of the three Hicom 150 E system models.

Chapter 3, Boards" provides an overview of all boards and components used in the three systems, then presents drawings and details of the boards.

Chapter 4, Installation" provides the procedures for unpacking and installing the OfficePoint, the OfficeCom, and the OfficePro.

Chapter 5, Startup" contains information on how to start up the OfficePoint, the OfficeCom, and the OfficePro, including supplying power, entering data, configuring the trunks, doing system programming, and performing a quick check of the system.

Chapter 6, Expanding and Upgrading the System" contains information on expanding and upgrading the three Hicom 150 E systems.

Chapter 7, Implementing Features" provides information on features for all traffic types. For each feature, there is a definition of the feature, any model-specific data, requirements and conditions for the feature, configuration options, and procedures for programming the feature.

Chapter 8, Configuration Guidelines" provides details for configuring the features.

Chapter 9, Desktop Equipment" contains features and key assignments of the optiset E telephones, and descriptions of Optiset E adapters.

Chapter 10, Special Equipment" provides information for connecting special equipment, such as answering machines, voice mail, and entrance telephones.

Chapter 11, Hicom cordless EM (Not for U.S.)" provides system-specific cordless telephone information for the OfficePro.

Chapter 12, Service" provides information for troubleshooting and clearing faults, and for performing service and maintenance.

Appendix A, System Programming Codes, lists codes for activating and deactivating features and programming the system.

1.2.3 Related Information

Related publications include the following manuals and guides:

Hicom 150 E Office System Description, G281-0670-01
Hicom 150 E Office Installation Guide Hicom 150 E Office Com/Point, G281-0663-01
Basic Documentation CD, G281-0658-01
Hicom 150 E Office Assistant TC System Administration and User Manual, G281-0659-01
Hicom 150 E Office Attendant P Installation and User Manual, G281-0661-01
Hicom 150 E Office optiset E Attendant C User Manual, G281-0660-01
Hicom 150 E Office optiset E Telephones-User Manual, G281-0668-01
Hicom 150 E Office optiset E Telephones-basic, G281-0662-01
Hicom 150 E Office optiset E Telephones-entry, G281-0665-01
Hicom 150 E Office optiset E Telephones-standard, advance plus/comfort, advance conference/conference, G281-0669-01
Hicom 150 E Office optiset E memory Operating Instructions, G281-0667-01
Hicom 150 E Office Analog Telephone Operating Instructions, G281-0664-01

1.3 FCC and Industry Canada Compliance

This section describes the requirements for compliance with Federal Communications Commission (FCC) Rules and Industry Canada Standard for the following Siemens system(s):

Hicom 150 E communications server (CS), OfficePro
Hicom 150 E CS, OfficeCom
Hicom 150 E CS, OfficePoint

1.3.1 FCC Compliance

Service and Repairs

If you experience problems with the Hicom 150 E CS, call Siemens at 1-800-406-7656 for service and repairs.

If you experience problems with any Siemens system discussed in this section, call Siemens at 1-800-835-7656 for service and repairs.

The telephone company can ask you to disconnect the equipment from the network until the problem is corrected or until you are sure that the equipment is not malfunctioning.

1.3.1.1 FCC Rules, Part 15

Each Siemens system discussed in this section, except the Hicom 150 E CS OfficePoint, has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

The Hicom 150 E CS OfficePoint has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

1.3.1.2 FCC Rules, Part 68

Each Siemens system discussed in this section complies with FCC Rules, Part 68. A label on the outside back of the cabinet identifies the FCC registration number, the ringer equivalence number (REN), and other information. If requested, this information must be given to the telephone company.

Disruption of the Network and T1

For networked systems using 1.544 Megabits per second (Mbps) T1 service, notify the telephone company when the equipment is disconnected from the network. If any Siemens system discussed in this section disrupts the telephone network, the telephone company can discontinue your service temporarily. If possible, the telephone company will notify you in advance. If advance notice is not practical, they will notify you as soon as possible. You will also be informed of your right to file a complaint with the FCC.

Telephone Company Facility Changes

The telephone company can make changes in its facilities, equipment, operations, or procedures that can affect the operation of your equipment. If they do, you should be notified in advance so you can maintain uninterrupted telephone service.

Nonlive Voice Equipment

Nonlive voice equipment such as music-on-hold devices and recorded announcements for systems must be approved by Siemens and registered in accordance with the rules and regulations of Subpart C of the FCC Rules, Part 68; or it must be connected through protective circuitry that is approved by Siemens and registered in accordance with the rules and regulations in Subpart C of the FCC Rules, Part 68.

REN

The REN is used to determine the number of devices that can be connected to a telephone line so that all the devices ring when that telephone number is called. In most areas, but not all, the sum of the RENs of all devices connected to a line should not exceed five. Contact the local telephone company to determine the maximum REN for your calling area.

Newly Established Network Area and Exchange Codes

The off-net routing feature, also known as the least-cost routing (LCR) software feature, which allows user access to the public switched network, must be reconfigured to recognize newly established network area codes and exchange codes as they are placed in service.

Failure to reconfigure the customer premises equipment to recognize the new codes as they are established restricts the customer and the customer's employees from gaining access to the network and to these codes.

Hearing Aid Compatibility

Telephones for emergency use and telephones installed in common areas such as lobbies, hospital rooms, elevators, and hotel rooms must have handsets that are compatible with magnetically coupled hearing aids. Persons who are not in common areas also must be provided with hearing-aid compatible handsets, if needed.

For the hearing impaired, all Siemens digital telephones manufactured after August 16, 1989, are hearing aid compatible and comply with FCC Rules, Part 68, Section 68.316.

Preprogrammed Dialer Features

When you program emergency numbers or make test calls to emergency numbers using Siemens products with preprogrammed dialer features, stay on the line and briefly explain to the dispatcher the reason for the call before hanging up. Perform these activities in off-peak hours, such as early morning or late evening.

Connecting Off-Premises Station Facilities

Customers who intend to connect off-premises station (OPS) facilities must inform the telephone company of the OPS class for which the equipment is registered and the connection desired.

Direct Inward Dialing Answer Supervision

Customers operating any Siemens system discussed in this section without providing proper answer supervision are in violation of Part 68 of the FCC rules.

Each Siemens system discussed in this section returns proper answer supervision to the public switched telephone network (PSTN) when DID calls are:
Answered by the called station
Answered by the attendant
Routed to a recorded announcement that can be administered by the customer
Each Siemens system discussed in this section returns proper answer supervision on all DID calls forwarded to the PSTN. Permissible exceptions are when:
A call is unanswered
A busy tone is received
A reorder tone is received

Equal Access Requirements

Call aggregators such as hotels, hospitals, airports, colleges and universities, and so on must provide the end user equal access to the carriers of the user's choice. The current equal access codes (also known as carrier access codes [CACs]) are 10xxx and 101xxxx, and 800/888 and 950, where xxx or xxxx represents the carrier identification code.

To select the carrier of choice for a call, the user dials the equal access code before dialing the called party number. Equal access is also obtained by dialing the 800/888 or 950 number of the carrier of choice.

Each Siemens system discussed in this section is capable of providing user access to interstate providers of operator services through the use of equal access codes. Modifications by aggregators to alter these capabilities are a violation of the Telephone Operator Consumer Services Improvement Act of 1990 and Part 68 of the FCC Rules.

Electrical Safety Advisory

While each Siemens system discussed in this section is fully compliant with FCC Rules and Regulations, it is recommended that an alternating current (ac) surge arrestor of the form and capability suitable for the model of the system purchased be installed in the ac outlet to which the system is connected. Consult with your Siemens representative or distributor to determine the surge protector requirements for your system.

Facility Interface Information for the Hicom 150 E CS, OfficePro

The following tables list facility interfaces, manufacturer's network interface port designations, RENs or service codes, and network jacks.

This table lists the network trunk interfaces for loop-start and ground-start services.
02LS2 
TMGL8 
1.2B 
RJ21X 
02GS2 
TMGL8 
1.2B 
RJ21X 
02RV2-T 
TMDID8 
0.0 
RJ21X 
This table lists the station interfaces for analog private line (PL) services.
OL13B 
SLA16 (OPS) 
9.0F 
RJ21X 
OL13B 
SLA24N (OPS) 
9.0F 
RJ21X 
TL11M 
TIEL4 
9.0F 
RJ2EX 
TL11E 
TIEL4 
9.0F 
RJ2FX 
TL12M 
TIEL4 
9.0F 
RJ2GX 
TL12E 
TIEL4 
9.0F 
RJ2HX 
TL31M 
TIEL4 
9.0F 
RJ2EX 
TL31E 
TIEL4 
9.0F 
RJ2FX 
TL31M 
TIEL4 
9.0F 
RJ2GX 
TL31E 
TIEL4 
9.0F 
RJ2HX 
This table lists the network digital trunk interfaces for digital services.
04DU9-BN 
TMST1 
6.0P 
Refer to note 
04DU9-DN 
TMST1 
6.0P 
Refer to note 
04DU9-1KN 
TMST1 
6.0P 
Refer to note 
04DU9-1SN 
TMST1 
6.0P 
Refer to note 
Note: Always use this product with network channel terminating equipment that specifies the jack to use. 
This table lists the answer supervision codes for network DID interfaces.
02RV-T 
TMDID 
AS.2 
RJ21X 
04DU9-BN 
TMST1 
AS.2 
Refer to note 
04DU9-DN 
TMST1 
AS.2 
Refer to note 
04DU9-1KN 
TMST1 
AS.2 
Refer to note 
04DU9-1SN 
TMST1 
AS.2 
Refer to note 
Note: Always use this product with network channel terminating equipment that specifies the jack to use. 

Facility Interface Information for the Hicom 150 E CS, OfficeCom

The following tables list facility interfaces, manufacturer's network interface port designations, RENs or service codes, and network jacks.

This table lists the network trunk interfaces for loop-start and ground-start services.
02LS2  
TMGL4 
0.4B 
RJ21X 
02GS2  
TMGL4 
0.4B 
RJ21X  
This table lists the station interfaces for analog private line (PL) services.
OL13B  
8SLA (OPS) 
9.0 F  
RJ21X  
OL13B  
4SLA (OPS) 
9.0 F  
RJ2GX  
OL13B 
SLA24N (OPS) 
9.0 F 
RJ21X 
This table lists the network digital trunk interfaces for digital services.
02IS5 
TMQ4 board  
6.0 Y 
RJ49 
04DU9-BN 
TST1 
6.0 P 
Refer to note 
04DU9-DN 
TST1 
6.0 P 
Refer to note 
04DU9-1KN 
TST1 
6.0 P 
Refer to note 
04DU9-1SN 
TST1 
6.0 P 
Refer to note 
Note: Always use this product with network channel terminating equipment that specifies the jack to use. 

Facility Interface Information for the Hicom 150 E CS, OfficePoint

The following tables list facility interfaces, manufacturer's network interface port designations, RENs or service codes, and network jacks.

This table lists the network trunk interfaces for loop-start and ground-start services.
02LS2  
TMGL4 
0.4B 
RJ21X 
02GS2  
TMGL4 
0.4B 
RJ21X  
This table lists the station interfaces for analog private line (PL) services.
OL13B  
8SLA (OPS) 
9.0 F  
RJ21X  
OL13B  
4SLA (OPS) 
9.0 F  
RJ2GX  
This table lists the network digital trunk interfaces for digital services.
02IS5 
TMQ4 board  
6.0 Y 
RJ49 

1.3.2 Industry Canada Compliance

The following paragraphs describe requirements for and present information based on the Industry Canada standards.

1.3.2.1 REN

The REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

1.3.2.2 Equipment Attachment Limitations

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements as described in the appropriate Terminal Equipment Technical Requirement documents. The Department does not guarantee the equipment will operate to the user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with these conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
 
DANGER 
Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate 

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