8.14 Configuring Call Management With Group Call and Call Forwarding-No Answer
Introduction
Call management allows you to configure group calls with call forwarding-no answer. For this to be possible, you must assign stations to the appropriate group. Assign this group one entry for referring to a specific index in the call forwarding-no answer table for day service, one for night answer, and one for internal traffic. You can also define the sequence for call forwarding-no answer in this table.
Example
During the day service, external calls for station number 450 are first signaled at all stations in group 350 (stations 250, 251, 252); after 4 rings, they are forwarded to station 300.
Configuring the Feature Using Hicom Assistant T
Step |
Entry |
Action |
Display |
1. |
*95 |
Start system administration |
System administration |
2. |
16-15-1 |
Select group |
Grp 350, Dest. 1: - |
3. |
*250 |
Enter station 250 and confirm |
Grp 350, Dest. 1: 250 |
4. |
+ *251 |
Enter station 251 and confirm |
Grp 350, Dest. 2: 251 |
5. |
+ *252 |
Enter station 252 and confirm |
Grp 350, Dest. 3: 252 |
6. |
F7 F7 18 |
Return to Incoming calls. Select Call FWD - no ans |
Call FWD - no ans |
7. |
1 |
Select call destination list |
List 1, Dest. 1: called |
8. |
#29 |
Select call destination list 29* and confirm |
List 29, Dest. 1: called |
9. |
+ *300 |
Enter station 300 as second destination and confirm |
List 29, Dest. 2: 300 |
10. |
F7 18-3 |
Select Ext. calls, day |
List for stn 200: 30 |
11. |
#450 |
Select station number 450 and confirm |
List for stn 450: 30 |
12. |
*29 |
Enter list 29 for station no 450 and confirm |
List for stn 450: 29 |
13. |
F7-5 |
Select number of rings |
for list 1: 3 |
14. |
#29 |
Select list 29 and confirm |
for list 29: 3 |
15. |
*4 |
Enter 4 rings and confirm |
for list 29: 4 |
16. |
F8-F7 |
Exit system administration |
Time, date |
* = Example only |
Configuring the Feature Using Hicom Assistant E
Step |
Action |
1. |
Options -> Incoming calls -> Hunt group |
2. |
Options -> Incoming calls -> Assignment int./ext. calls |