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8.14 Configuring Call Management With Group Call and Call Forwarding-No Answer

Introduction

Call management allows you to configure group calls with call forwarding-no answer. For this to be possible, you must assign stations to the appropriate group. Assign this group one entry for referring to a specific index in the call forwarding-no answer table for day service, one for night answer, and one for internal traffic. You can also define the sequence for call forwarding-no answer in this table.

Example

During the day service, external calls for station number 450 are first signaled at all stations in group 350 (stations 250, 251, 252); after 4 rings, they are forwarded to station 300.

Configuring the Feature Using Hicom Assistant T
Step 
Entry 
Action 
Display 
1.  
*95  
Start system administration 
System administration 
2.  
16-15-1 
Select group 
Grp 350, Dest. 1: - 
3.  
*250  
Enter station 250 and confirm 
Grp 350, Dest. 1: 250 
4.  
+ *251  
Enter station 251 and confirm 
Grp 350, Dest. 2: 251 
5.  
+ *252  
Enter station 252 and confirm 
Grp 350, Dest. 3: 252 
6.  
F7 F7 18 
Return to Incoming calls. Select Call FWD - no ans 
Call FWD - no ans 
7.  
Select call destination list 
List 1, Dest. 1: called 
8.  
#29  
Select call destination list 29* and confirm 
List 29, Dest. 1: called 
9.  
+ *300  
Enter station 300 as second destination and confirm 
List 29, Dest. 2: 300 
10.  
F7 18-3 
Select Ext. calls, day 
List for stn 200: 30 
11.  
#450  
Select station number 450 and confirm 
List for stn 450: 30 
12.  
*29  
Enter list 29 for station no 450 and confirm 
List for stn 450: 29 
13.  
F7-5 
Select number of rings 
for list 1: 3 
14.  
#29  
Select list 29 and confirm 
for list 29: 3 
15.  
*4  
Enter 4 rings and confirm 
for list 29: 4 
16.  
F8-F7 
Exit system administration 
Time, date 
* = Example only 

Configuring the Feature Using Hicom Assistant E
Step 
Action 
1.  
Options -> Incoming calls -> Hunt group 
2.  
Options -> Incoming calls -> Assignment int./ext. calls 

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