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Definition
This feature prevents tones from being injected in the voice channel, so that data on the voice channel are not corrupted. With this feature, no tones can be injected in the voice channel, and the connection cannot be overridden. A station configured as a fax machine automatically receives signaling security.
optiset E telephones can also be protected by programming the feature Call Waiting Rejection in the database.
Callers will not be able to camp on and will continue to receive busy tone.
This feature can only be set via database. For optiset E display telephones, refer to the Requirements/Conditions table below for an alternative.
Model-Specific Data
Requirements and Conditions
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Step |
Action |
---|---|
1. |
Configure station as a fax machine (analog only) |
2. |
14-11 => Configure station - Station type |
3. |
Configure call waiting rejection |
4. |
14-16 => Configure station - Call waiting rejection |
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Options |
2. |
Set up station |
3. |
Stations |
4. |
Param |
5. |
Flags |
Testing the Feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Place a call from a telephone with call waiting rejection. |
2. |
Call the station. |
3. |
The call waiting tone does not sound. You receive a busy signal on the calling station. |
Definition
The system contains a real-time clock and a calendar. Each optiset E telephone with display indicates the time and date information based on this clock. In the case of digital trunks (not for U.S.), the date and time are set automatically, provided that the information is transmitted from the central office (during the first outgoing call).
The system changes automatically from standard time to daylight savings time (and vice versa).
If there is no synchronization option on the ISDN trunk as in the U.S., the system uses time-change data from a table in the system. You can update this table using Hicom Assistant E.
The day and month when daylight savings time should begin or end is specified for each year. The system switches over, as appropriate, at 2 or 3 a.m.
The date can be displayed in the following formats:
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Europe: 20.JUN 95 |
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USA: JUN 20.95 |
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International: 20 JUN 95 |
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International 2: 20.06.95 |
Model-Specific Data
Subject |
Pro |
Com |
Point |
One (not for U.S.) |
Start (not for U.S.) |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements |
optiset E telephone with display |
||||
SW requirements |
Rel. 1.0 or later |
Requirements and Conditions
Subject |
Requirement or Condition |
---|---|
Date/time |
Changes can be made from the configuration station only. |
Configuration Options
This feature does not have to be explicitly configured for operation on digital trunks that automatically set the time (not for U.S.). Otherwise, it can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Testing the Feature
Check the feature for error-free functioning as follows:
Definition
Hicom 150 E Office provides control outputs (relays) on an optional control relay module. This enables you to perform the following functions from any connected telephone by entering codes:
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Manual switch on and off |
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Timer-controlled switch |
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Door opener control |
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Connection-controlled entrance telephone amplifier |
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Door busy display |
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Night bell |
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Announcement device start and stop control |
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External music on hold (MOH) control |
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second ringer simulation |
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simulation of call charge pulses |
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station active |
With Hicom 150 E OfficePoint and OfficeCom, the optional control relay module STRB, can be implemented with four control inputs and four outputs each for functions such as monitoring, alarm, control and adjustment. This can be used in security systems or Property Management Systems (PMS). A control relay module can be connected for each system (OfficePoint/OfficeCom). The relay card REAL which provides four control outputs is available for Hicom 150 E OfficePro.
The signal input function (control input) is triggered by closing any of the external floating contacts. The external electric circuit is supplied by the control relay module and electrically isolated from the system controller by means of an optocoupler.
The relays can be controlled via codes from every connected telephone and remotely via the trunk line (DISA) by the station user associated with the relay function or for with the aid of the feature Associated Services.
Assigning Functions to the Actuators (Relays)
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No function type |
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Manually on and off type |
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Automatic off after timeout type |
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Door busy indicator type |
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Second ringer simulation type |
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Door opening system type |
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Doorphone amplifier type |
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Music-on-hold type |
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Station active type |
Assigning Actuator Names
Any names (up to 16 characters) can be assigned to the actuators to be administered.
Operating the Feature
Refer to Switch operating instructions for information on operating this feature (available as electronic documentation for optiset E telephones). For a list of additional Hicom 150 E Office documentation, refer to Table 1-1, List of Available Documentation for Hicom 150 E Office (status May 30, 2000).
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Display telephones |
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Non-display and analog telephones |
Model-Specific Data
Subject |
Pro |
Com |
Point |
One (not for U.S.) |
Start (not for U.S.) |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
- |
- |
HW requirements |
- |
- |
|||
SW requirements |
Rel 1.0 or later |
- |
- |
Requirements and Conditions
Subject |
Requirement or Condition |
---|---|
DISA |
Relays can be controlled from the outside via trunk access. |
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Step |
Action |
---|---|
1. |
Configure relays 26-1 => Relays - Type |
2. |
26-2 => Relays - Switching time |
3. |
26-3 => Relays - Assigned station |
4. |
26-4 => Relays - Relay name |
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure relays Options |
2. |
Connections |
3. |
Actuators |
Testing the Feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Program a relay |
2. |
Dial the code for the relay |
3. |
The relay activates as configured. |
Definition
Hicom 150 E Office supports control inputs (sensors) via an optional control relay module. When a sensor is activated, the assigned station is called automatically. After the station answers the call, a message can be played from an announcement device. The signal input function activates when an external floating contact closes. Optocouplers provide electrical isolation between the external circuit and the system controller.
The sensors can initiate the following functions:
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Distinctive ringing on telephones |
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Message display on optiset E telephones with display |
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Analysis of announcement device start and stop signals |
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Answering machine control |
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Automatic dialing with a predefined telephone number (internal number, group ringing or external destination call number) |
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Activation of the following services for a STN (with code + STN): |
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Actuator on/off |
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Do-not-disturb feature on/off |
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Call forwarding on/off |
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Codelock on/off |
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Send message texts |
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Withdraw message texts |
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Night service on/off |
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Ring transfer on/off |
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Direct activation of the following services (without code+STN): |
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Actuator on/off |
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Use speed dialing system |
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Error signaling; the following types are possible: |
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Display of programmable error message (sensor name, max. 10 characters: for example, Temp-Alarm) on a specific optiset E telephone (no acoustic signaling) |
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Display of calls on a specific optiset E telephone with error message during call (destination station number) |
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Error entry in error history (entry in error memory = activated) |
Destination Call Number
An associated analog port is programmable for the sensors. This port is called by the system once a setup signal has been received. The calling party then overrides this connection. A recorded announcement can be activated via an answering machine connected to this port, which informs the dialed station of the response of the sensor. An analog port programmed in this way cannot be contacted from the outside.
If an external call number has been programmed for a sensor, but an analog port has not, the external connection will be established but an audible signal in relation to the response of the sensor is not transmitted. However, if necessary, the called STN can identify the origin of the call on the basis of the call number (CLIP).
Message Texts Box Control Data
Input of the control string with a maximum of 24 characters for the Phonemail system (mailbox call number). If the connection has been established, the control string is transmitted to the recorded announcement port. If a recorded announcement port is not available, the control string is transmitted to the destination.
Model-Specific Data
Subject |
Pro |
Com |
Point |
One (not for U.S.) |
Start (not for U.S.) |
---|---|---|---|---|---|
Feature available in |
- |
x |
x |
- |
- |
HW requirements |
- |
STRB |
- |
- |
|
SW requirements |
- |
Rel 1.0 or later |
- |
- |
Requirements and Conditions
Subject |
Requirement or Condition |
---|---|
Special ring |
If the notified station is an internal station, a special ring sounds. |
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure sensors Options |
2. |
Connections |
3. |
System flags |
Testing the Feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Program a sensor. |
2. |
Dial the code for the sensor. |
3. |
The sensor activates. |
Definition
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The executive/secretary functions described here can be used only with Release 2.2 or earlier. As of Release 3.0, executive/secretary functions are set up by means of Top configurations (refer to Section 7.12.15). |
The Hicom 150 E Office system provides the following optional executive/secretary configurations:
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One executive, one secretary |
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One executive, two secretaries |
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Two executives, one secretary |
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Two executives, two secretaries |
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You can configure a total of two conference corner phones (CCP) in each executive/secretary group (Rel. 2.2 or later). |
The following activities are possible between executive and secretary telephones:
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Direct station select (DSS) keys for executive/secretary: Members of an executive/secretary group can use the direct station selection feature to reach a dialed station directly, circumventing call management. Direct station selection is possible only by using a programmed DSS key. You can place an internal call by pressing the DSS key or dialing the telephone number. A special ring sounds when calls are placed from the executive telephone to the secretary telephone. Two executive/secretary rings are configured in the system, making it possible to distinguish between calls from two different executives. |
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Secretarial function transfer: Call forwarding can be used to configure a secretarial function transfer. In this case, all calls arriving for the executive are signaled at the secretary's telephone (deputy). |
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Call transfer to the secretary telephone: The executive and secretary can transfer a call to each other from the speaker call/handsfree answerback function (only if the call was previously active and is now on hold). |
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Call forwarding to the secretary telephone: An executive/secretary function can be configured so that all calls are directed to the secretary telephone. In this case, you can have the calls signaled at both telephones using group ringing. |
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Messenger call: Users can place a messenger call (activation of an external display device) by activating or deactivating a relay. |
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Second telephone: You can implement a second telephone in call management. Enter the type of night bell or the additional telephone to be called (second telephone) in the call destination lists. |
The following default rings are available:
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Exec/Sec 1 call: 2 seconds on, 2 seconds off. |
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Exec/Sec 2 call: 3 seconds on, 2 seconds off. |
Operating the Feature
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Call transfer to the secretary: the secretary receiving the call sees in the display that the call is originally for the executive. The secretary can transfer the call by pressing the Program/Service key followed by the Default access code *80 for speaker Call and pressing the DSS key for the executive. The secretary can voice announce the call and by going on-hook, transfer the call. |
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Call forwarding to the secretary telephone: The call forwarding feature can be used to configure a secretarial function transfer. An executive/secretary function can be configured so that all calls are directed to the secretary telephone. The executive can program a key or dials the default access code *11 followed by the secretary's number. All calls will be forwarded. |
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External call keys: External calls can be configured to appear on Call Keys or on General Call Keys. |
Refer to Direct Station Selection/Trunk Key for Executive Line operating instructions for information on operating this feature (available as electronic documentation for optiset E telephones). For a list of additional Hicom 150 E Office documentation, refer to Table 1-1, List of Available Documentation for Hicom 150 E Office (status May 30, 2000).
Model-Specific Data
Requirements and Conditions
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure executive/secretary function |
1. |
Options |
2. |
Incoming calls |
3. |
Internal traffic |
4. |
Configure DSS key Options |
5. |
Set up station |
6. |
Key programming |
Testing the Feature
Check the feature for error-free functioning as follows:
Definition
The language for display messages can be selected system-wide or for a specific station only. The following languages are available:
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Release 2.0 and earlier: Catalan (Release 2.2 SMR-J and later), Chinese, Czech, Danish, Dutch, English (UK), English (US), Estonian, Finnish, French, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Serbo-Croatian, Slovak (Release 2.2 SMR-J and later), Slovenian, Spanish, Swedish, Telekom (Germany), Turkish |
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Release 2.2 and later (the number of languages in the APS was reduced to make room for new features): |
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OfficePro, Com, Point (four fixed and four variable languages): Dutch*, English (UK), English (US), French, German, Italian*, Portuguese*, Spanish* |
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OfficeOne (one fixed and two or three (Release 2.2 SMR-J and later) variable languages): German, English*, French*, Italian (Release 2.2 SMR-J and later), |
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OfficeStart (one fixed and two variable languages): German, English*, French* |
Note the following with regard to system-wide and station-specific language settings:
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Default language setting You set the language when you enter the country initialization code during system booting (refer to Section 5.1.5 for Hicom 150 E OfficePro and Section 5.2.5 for Hicom 150 E OfficeCom, OfficePoint, OfficeOne and OfficeStart). The parameters for Germany are the defaults. If the APS does not contain the local language set during country initialization, it uses German as the default language until you replace one of the variable languages in the APS with the local language. |
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Changing the language setting system-wide: You can access system administration by entering a code or using the service menu on the first two telephones with display in the system. Select the desired language from the service menu to switch all stations to the new language. |
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Changing the language setting for an individual station: You can change language of individual stations only from the first two stations with display in the system. To change the language of a station, specify the station in the service menu and the language to be used. |
Model-Specific Data
Subject |
Pro |
Com |
Point |
One (not for U.S.) |
Start (not for U.S.) |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements |
optiset E telephone with display |
||||
SW requirements |
Rel. 1.0 or later |
Requirements and Conditions
Subject |
Requirement or Condition |
---|---|
System administration |
The following languages are not available for system administration: Czech, Serbo-Croatian, Slovenian, and Turkish. |
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Testing the Feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Change the language setting for an optiset E telephone. |
2. |
The display on the telephone appears in the language selected. |
Definition
With a PC, users can have the system set up a voice connection from one station (typically their own, but not necessarily so) to another station within the system. With analog telephones, the PC uses a dialing aid interface (Teleint in Germany). Another option is to connect a PC to an ISDN S0 application bus.
Any authorized station in the system can execute associated dialing for another station. The user defines the station number of the destination station in the PC address book and activates dialing. The PC seizes the ISDN S0 application bus and transmits the station number to the system using an ISDN message.
The user accesses the function by dialing a code and specifying the station for which a number should be dialed. The system then interprets this information as though the specified station were dialing.
Operating the Feature
Refer to Associated Dialing operating instructions for information on operating this feature (available as electronic documentation for optiset E telephones). For a list of additional Hicom 150 E Office documentation, refer to Table 1-1, List of Available Documentation for Hicom 150 E Office (status May 30, 2000).
An analog telephone must be off hook to activate this feature.
The authorized user, from an idle state, dials the default access code *67 followed by the extension number or whom the call will be placed, and then the actual destination. The call is set up; the initiator can hang up and the call will proceed.
A CDRC record is created for the party placing the call, not the initiator of the associated dialing feature.
With an external call, the station for whom the call is placed must have the appropriate COS toll restriction level to complete the call; otherwise, the call is denied.
Model-Specific Data
Subject |
Pro |
Com |
Point |
One (not for U.S.) |
Start (not for U.S.) |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements |
- |
- |
- |
- |
- |
SW requirements |
Rel. 1.0 or later |
Requirements and Conditions
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Step |
Action |
---|---|
1. |
Configure station |
2. |
14-14 => Configure station - Associated dial |
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure station Options |
2. |
Set up station |
3. |
Param |
4. |
Flags |
Testing the Feature
Check the feature for error-free functioning as follows:
Definition
An authorized user can activate or deactivate services for any other station in the system using a procedure. Authorized users initiate access by entering a code and the station number that they want to activate or deactivate. The system behaves the same as if the initiating station were activating the feature for itself.
With this feature, users can control the following:
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Do not disturb |
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Call forwarding |
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Telephone lock |
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Group ringing |
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Advisory message |
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Hunt group |
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Reset services |
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Actuators |
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Night answer |
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Timed reminder |
All features set by another station can be deactivated from the station on which the feature was set. If the destination station has the feature Telephone lock active, services cannot be activated at that telephone. Likewise, a feature which was activated at a telephone before the telephone was locked and is still active, cannot be deactivated with the Associated Services feature.
The destination station must first be authorized in database (where this applies), in order to use the feature/function.
Operating the Feature
The authorized user, from an idle state, dials the default access code *83 followed by the extension number for whom the service is to be activated or deactivated and then the service access code. (Special considerations are noted on some of the following features).
The following list includes the access codes and some special considerations that users can control with this feature:
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Do not disturb on/off (*97/#97) |
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Call forwarding on/off (*11, *12, *13/#1): Activating a Call Forwarding to an external destination for another station is possible; however, the station involved must have the proper COS toll restriction level. |
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Telephone lock on/off (*66/#66): The correct sequence must be followed: *83 + stn no. + *66/#66 + PIN. |
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Group ringing on/off (*81/#81): The correct sequence must be followed: *83 + stn no. + *81/#81+ stn no. which will also ring. |
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Advisory message on/off (*69/#69): It is only possible to enter additional information into the variable sections of the advisory message from a display telephone. |
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Hunt group on/off (*85/#85) |
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Reset services (#0) |
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Actuators on/off (*90/#90) |
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Night answer on/off (*44/#44) |
Refer to Associated Services operating instructions for information on operating this feature (available as electronic documentation for optiset E telephones). For a list of additional Hicom 150 E Office documentation, refer to Table 1-1, List of Available Documentation for Hicom 150 E Office (status May 30, 2000).
Model-Specific Data
Subject |
Pro |
Com |
Point |
One (not for U.S.) |
Start (not for U.S.) |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements |
- |
- |
- |
- |
- |
SW requirements |
Rel. 1.0 or later |
Requirements and Conditions
Subject |
Requirement or Condition |
---|---|
ISDN terminal |
From an ISDN terminal, dial the substitute code (75) for the asterisk (*). |
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Step |
Action |
---|---|
1. |
Configure station |
2. |
14-14 => Configure station - Associated dial |
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure station Options |
2. |
Set up station |
3. |
Parameter |
4. |
Flags |
Testing the Feature
Check the feature for error-free functioning as follows:
Definition
You can use system administration to display the number of stations with direct trunk access available in the system. This includes all stations currently in operation which have at least outward restricted trunk access.
Model-Specific Data
Subject |
Pro |
Com |
Point |
One (not for U.S.) |
Start (not for U.S.) |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements |
- |
- |
- |
- |
- |
SW requirements |
Rel. 1.0 or later |
Requirements and Conditions
Subject |
Requirement or Condition |
---|---|
Display |
Available in Austria only |
Configuration Options
This feature does not have to be configured explicitly.
Displaying the Feature with Hicom Assistant T
Display the feature using Hicom Assistant T as follows:
Step |
Action |
---|---|
1. |
Display stations |
2. |
15-5 => Authorized stns - Number of stations |
Displaying the feature with Hicom Assistant E Office
Display the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Display stations System status |
2. |
System-wide |
3. |
Telephone |
4. |
CO call privileges: Number of... |
Testing the Feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Display the number of stations with direct trunk access using the procedure. |
Definition
During a call, a station can activate services or perform administrative tasks in the system via system administration.
Users activate this feature by pressing the Program/Service key or, with a non-display or an analog telephone, by pressing the Consultation key or hook switch flash.
The features that can be activated during a call are identified in each of the descriptions.
Model-Specific Data
Subject |
Pro |
Com |
Point |
One (not for U.S.) |
Start (not for U.S.) |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements |
- |
- |
- |
- |
- |
SW requirements |
Rel. 1.0 or later |
Requirements and Conditions
Subject |
Requirement or Condition |
---|---|
Call forwarding |
Call forwarding can be activated during a call. |
Configuration Options
This feature does not have to be explicitly configured.
Testing the Feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Using the procedure, initiate call forwarding during a call. |
2. |
Call forwarding is active. |
Definition
Users can reset all of the features currently set on the telephones by entering a code.
The following features can be reset:
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Call forwarding |
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Send/cancel messages |
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Advisory message |
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Group ringing |
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Hunt group |
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Station number suppression |
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Silent camp-on |
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Do not disturb |
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Ringer cutoff |
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Timed reminder |
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Cancel all callbacks (Release 2.0 or later) |
The system can also reset the above features per telephone from a local or remote location using the Hicom Assistant E Office administration tool. (Refer to Executing feature using Hicom Assistant E Office on page 7-344). The administrator first downloads the information to Hicom Assistant E Office and working off-line can selectively view the state of each of the features activated on each telephone. In Hicom Assistant E Office, the administrator can reset all these features on any telephone and upload the file to the Hicom 150 E Office system.
The following table illustrates the features that can be reset from the station by dialing the access code #0, individually.
The additional features in the Hicom Assistant E Office System Status - Flags screen: Room Monitor, Lock Code, Call Connection and Direct answering will not be deactivated.
Operating the Feature
All types of telephones can use this feature.
To reset the above features, from an idle state, the user can dial the default access code #0; alternatively, with a display telephone, users can press the Program/Service key, scroll to and select the prompt #0=Reset services?.
Confirmation tone is returned to non-display or analog telephones, while a text message is given for display telephones: Services off.
The feature can be accessed via DISA for a caller's own telephone or for another station's telephone via Associated Services.
Refer to Resetting Services operating instructions for information on operating this feature (available as electronic documentation for optiset E telephones). For a list of additional Hicom 150 E Office documentation, refer to Table 1-1, List of Available Documentation for Hicom 150 E Office (status May 30, 2000).
Model-Specific Data
Subject |
Pro |
Com |
Point |
One (not for U.S.) |
Start (not for U.S.) |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements |
- |
- |
- |
- |
- |
SW requirements |
Rel. 1.0 or later |
Requirements and Conditions
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Executing feature using Hicom Assistant E Office
Execute the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Execute reset activated features System status |
2. |
System-wide |
3. |
Flags |
4. |
Select the station whose features you want to delete. |
Testing the feature using Hicom Assistant T
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Activate call forwarding on a telephone. |
2. |
Dial the code for reset activated features (#0) . |
3. |
Call forwarding has been reset. |
Definition
This feature allows users to plug in telephones at different locations without changing the system configuration. When users move their telephones to new locations, the extension numbers and station features (like call forwarding, key assignments, and other station-specific features) remain the same.
This feature ensures that users who move to another location within the system are available as soon as possible.
A system-wide flag must be set in the database to allow stations to access this feature. The default value is Denied.
Only one Station Relocate action can be taken at one time in the system.
Key modules will be relocated and retain all button assignments.
Relocation can only be performed to a vacant, active jack. That is, the jack is connected to an idle UPO/E, primary, (optiset E) port and no optiset E is connected to it. If the relocation involves a move to a location where an optiset E is already located (station B), the telephone located at the destination (station B) must first be moved to a vacant, active jack using the Station relocate procedure. The moving station (station A) can now be relocated to the vacated jack. Station B can now relocate to station A's original location.
If no vacant active jack is available, the Station relocate function should not be used: the stations are reassigned to the system default templates.
While in a relocating state and unplugged, the telephone is considered Out of Service; incoming calls follow general call handling rules and/or intercept to the intercept position. If the relocate function is activated, but the telephone is not unplugged, the telephone is seen as present but in the Program/Service mode; incoming calls follow the Call Management rules or intercept if no further Call Management rules apply.
Operating the Feature
To use the Relocate feature, the user of a relocating optiset E, from an idle state, dials the access code *9419. Confirmation tone is heard on non-display telephones or the display prompt Relocate is presented on a display telephone. The user then can unplug the telephone and physically move it to the vacant jack and plug it back in. To complete the transfer of station information from one port to another, the user dials #9419. The station and all associated database information has been moved and the telephone is active.
Refer to Terminal Replacement operating instructions for information on operating this feature (available as electronic documentation for optiset E telephones). For a list of additional Hicom 150 E Office documentation, refer to Table 1-1, List of Available Documentation for Hicom 150 E Office (status May 30, 2000).
Hardware Limitation
Hardware configuration: Primary optiset E connected to a secondary optiset E via the Telephone Adapter or a secondary analog device connected via the Analog Adapter.
The relocation function can only be performed from the primary optiset E telephone. The primary station and the associated secondary station receive a new station number. The stations keep all the activated features and COS.
Model-Specific Data
Subject |
Pro |
Com |
Point |
One (not for U.S.) |
Start (not for U.S.) |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements |
- |
- |
- |
- |
- |
SW requirements |
Rel. 1.0 or later |
Requirements and Conditions
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Step |
Action |
---|---|
1. |
Configure relocate |
2. |
22-24 => System settings - Relocate |
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure relocate Options |
2. |
System parameters |
3. |
System flags |
Testing the Feature
Check the feature for error-free functioning as follows (example uses Hicom 150 E OfficePro):
Definition
Each user can program an appointment. When activated, a timed reminder is issued at the scheduled time. The appointment can be programmed for a single reminder (once within a 24-hour period) or for regularly scheduled daily reminders.
The time format is four-digits. The first two digits are the hour, and the second two digits are the minutes. A 12-hour clock mode is supported for the U.S.: users enter the four digits and then select am (key 2) or pm (key 7). The default is am. The mode for all other countries is the 24-hour clock system.
The default timed reminder sounds for 20 seconds and will repeat a maximum of five repeats at 1-minute intervals. The timed reminder is cleared automatically as soon as the user lifts the handset or presses the speaker button, or after the fifth repeat (number of repeats is configurable). Alternatively, a programmed timed reminder can be canceled using a procedure. Display telephones also support queries.
The duration of signaling, the time between signals, and the number of repeats are configurable.
Model-Specific Data
Requirements and Conditions
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Step |
Activity |
---|---|
1. |
Configure automatic wake-up/timed reminders Press the Program/Service |
2. |
* 46 |
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Activity |
---|---|
1. |
Configure automatic wake-up / timed reminders Options |
2. |
System parameters |
3. |
System flags |
Testing the Feature
Check the feature for error-free functioning as follows (example for Hicom 150 E OfficePro):
Step |
Activity |
---|---|
1. |
Press the Program/Service key |
2. |
Enter * 46 |
3. |
Program the appointment |
4. |
Timed reminder is signaled at the correct time. |
Definition
This feature allows you to delete all station numbers quickly and easily (refer to Table 7-5).
Using this feature, it is much easier to customize the default numbering plan when installing a new system or retain an existing numbering plan when replacing a non-Siemens system.
Model-Specific Data
Subject |
Pro |
Com |
Point |
One |
Start |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements |
- |
- |
- |
- |
- |
SW requirements |
Rel. 1.0 or later |
Configuration Options
This feature can be configured using Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Delete station numbers Options |
2. |
Delete station numbers |
Testing the Feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Using Hicom Assistant E Office, check whether all the station numbers were deleted. |
Definition
As of Release 3.0, the executive/secretary functions used in Releases 2.0 to 2.2 (refer to Section 7.12.5) are replaced by a new Team/Top functionality.
Team/Top is based on MULAP lines, which are generally "looped" via several telephones. These telephones are combined in a MULAP group that has only one station number in the system (for more information, refer to Section 7.12.15.3).
Example of a Team with Two Members
|
The Team configuration in Figure 7-7 includes the following components:
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MULAP 1 and MULAP 2: MULAPs (basic MULAP groups) that appear on both Telephone A and Telephone B. |
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DSS keys: Telephone A to Telephone B and Telephone B to Telephone A. |
A group call key allows you to activate or deactivate incoming MULAP call signaling.
Tel. B |
DSS Key A |
M2 |
Explanation |
Conducts call with Tel. A |
X |
- |
Tel. A was called by means of DSS key A. |
Consultation hold |
XX |
- |
Dial tone |
Presses M2 |
XX |
XX |
Consultation call on M21
, dial tone remains. |
1 Because of dual signaling, DSS key A continues to indicate call on hold (state of local station number is always signaled as well). |
Example of a Team with Eight Members
|
|
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The following options are available for assigning Team keys using Hicom Assistant E Office:
|
Model-Specific Data
Requirements and Conditions
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Teams should normally be configured using Hicom Assistant E Office. Configuration using Hicom Assistant T is possible only to a limited extent.
Configuring the Feature Using Hicom Assistant E Office
Hicom Assistant E Office can be used to configure a default Team (Team/Top mask). Members can be added to the team by drag and drop. The basic MULAP group(s) and DSS keys are configured automatically. The basic MULAP groups are assigned the station numbers of the primary station and the primary station is assigned a pseudo station number (examples: 4711 becomes **4711, 12345 becomes **2345, 654321 becomes **4321).
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure team (default) Options |
2. |
Incoming calls |
3. |
Team/Top |
Example of a Top Configuration with One Executive and One Secretary
|
This Top configuration includes the following components:
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Executive MULAP 201 with an executive and executive CMI as executives and with a secretary as member. |
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Basic MULAP 202 with a secretary as primary station and an executive and executive CMI as members. |
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DSS keys: Secretary to executive (executive CMI) and executive to secretary. |
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Ring transfer keys: For controlling incoming MULAP call signaling. The default setting for the ring transfer key is "deactivated" (LED off). Calls are signaled on the secretary. |
In addition, incoming MULAP call signaling can be activated or deactivated by means of a group call key (on non-executive telephones only). Ring transfer has priority, meaning that the group call key is activated only when ring transfer is deactivated.
Operation |
Executive Telephone |
Exec. CMI Mobile Tel. |
Secretary Telephone |
||||
---|---|---|---|---|---|---|---|
Exec. MULAP |
Secr. MULAP |
DSS Key Secretary |
Secr. MULAP |
Exec. MULAP |
DSS Key Executive |
||
X = busy; XX = hold (consultation, exclusive, common); XXX = being called; XXXX = ringing |
|||||||
Secr. is talking on exec. MULAP |
X |
X |
X |
||||
Secretary presses DSS Executive key (1) |
X |
XXXX |
XXXX |
XX |
X |
||
Secretary performs unscreened transfer to exec. or exec. CMI (2) |
XXXX |
XXXX |
XXX |
XXX |
|||
or |
|||||||
Executive answers (3) |
X |
X |
XX |
X |
|||
Secretary performs screened transfer to executive (4) |
X |
X |
X |
||||
1) Call signaled on executive MULAP and executive CMI. 2) Secretary performs unscreened transfer; call is transferred to executive MULAP. 3) Executive answers. Executive could also answer the held call on executive MULAP by call pickup (menu). 4) Secretary performs screened transfer to exec. and exec. continues to conduct the call on exec. MULAP. |
Operation |
Executive Telephone |
Exec. CMI Mobile Tel. |
Secretary Telephone |
||||
---|---|---|---|---|---|---|---|
Exec. MULAP |
Secr. MULAP |
DSS Key Secr. |
Secr. MULAP |
Exec. MULAP |
DSS Key Executive |
||
X = busy; XX = hold (consultation, exclusive, common); XXX = being called; XXXX = ringing |
|||||||
Secr. is talking on exec. MULAP |
X |
X |
X |
||||
Secretary presses DSS Executive key (1) |
X |
XXXX |
XXXX |
XX |
X |
||
Executive answers |
X |
X |
XX |
X |
|||
Secretary hangs up after executive answers (2) |
XX |
XX |
X |
||||
Executive retrieves executive (3) |
X |
X |
X |
||||
1) Secretary switches lines; executive is placed on exclusive hold; call signaled on exec. MULAP and exec. CMI. 2) Secretary goes on-hook; connection between exec. and secr. is released. Executive is placed on hold. 3) Executive can retrieve held call on executive MULAP. |
Example of Top with Two Executives and Two Secretaries
|
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The following options are available for assigning Top keys using Hicom Assistant E Office:
|
|
|
Model-Specific Data
Subject |
Pro |
Com |
Point |
One |
Start |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements |
- |
- |
- |
- |
- |
SW requirements |
Rel. 3.0 or later |
||||
Maximum number of Team/Top configurations |
150 |
50 |
10 |
10 |
10 |
Maximum number of stations (members) in a Team/Top configuration |
10 |
10 |
8 |
8 |
8 |
Maximum number of telephones in a Team/Top configuration |
10 |
10 |
8 |
8 |
8 |
Maximum number of MULAPs per telephone |
32 |
32 |
10 |
10 |
10 |
Requirements and Conditions
Subject |
Requirement or Condition |
||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
Manually configured executive MULAP group |
Members of an executive MULAP group can use key programming to
Note: In an executive MULAP group, the executive should program a DSS key to the secretary (station number) and the secretary should program a DSS key to the executive (station number). |
||||||||||
Executive as primary station |
An executive can also be a primary station in a basic MULAP group but can be defined as an executive only in an executive MULAP group. |
||||||||||
Executive ring |
If an executive in the executive MULAP group calls a non-executive in the local executive MULAP group, the call is signaled by a special, acoustic executive ring. |
||||||||||
Group call key, incoming MULAP call signaling |
|
||||||||||
Call transfer key, incoming MULAP call signaling |
|
||||||||||
Conversion to Release 3.0 |
Top functions from earlier releases (such as Rel. 2.2) cannot be converted to Release 3.0. |
||||||||||
Top configuration |
If the Top configuration has more than one executive and one secretary, you need to use an optiset E key module. |
||||||||||
Universal Call Distribution (UCD) |
You cannot use MULAPs in the universal call distribution system. |
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Tops should normally be configured using Hicom Assistant E Office. Configuration using Hicom Assistant T is possible only to a limited extent.
Configuring the Feature Using Hicom Assistant E Office
Hicom Assistant E Office can be used to configure a default Top (Team/Top mask). Members can be added to the team by drag and drop. The executive MULAP group, basic MULAP group and its MULAP key, and the ring transfer and DSS keys are configured automatically. The basic and executive MULAP groups are assigned the original station numbers of the primary station/executive and the primary station/executive is assigned a pseudo station number (examples: 4711 becomes **4711, 12345 becomes **2345, 654321 becomes **4321).
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure Top (default) Options |
2. |
Incoming calls |
3. |
Team/Top |
There are two types of MULAP group:
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Basic MULAP groups These groups form the basis for Team configurations. In addition, secretary MULAPs are configured by means of basic MULAP groups. Members can be primary stations, primary station CMIs and non-primary stations. Primary stations and primary station CMIs are automatically assigned the "outgoing preference" and incoming MULAP call signaling (tone, LED and display). The following can be administered: |
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"Outgoing preference" (automatic outgoing seizure) for all primary stations and primary station CMIs. |
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"Incoming preference" (automatic incoming seizure) for all members. |
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Incoming MULAP call signaling for all members. |
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DSS keys for all members. |
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Executive MULAP groups These groups form the basis for executive/secretary configurations (Top). All members of the Top (CHESE) become members of the executive MULAP; the executive(s) function as primary stations. The following members are possible: Executive 1, 2 ..., CMI executive 1, 2 ..., conference corner tel. executive 1, 2 ..., secretary 1, 2 ..., CMI secretary 1, 2 ... An executive MULAP group defines which members will be executives (= primary stations). These members are automatically assigned the "outgoing preference" without incoming MULAP call signaling (tone and display). All non-executives (= non-primary stations) are automatically assigned incoming MULAP call signaling (tone, LED and display). The following can be administered: |
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"Outgoing preference" for all executives, CMI executives and conference corner telephone executives. |
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"Incoming preference" for all members. |
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Incoming MULAP call signaling for all non-executives. |
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DSS keys for all members. |
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Ring transfer key. |
Telephone Types
The following types of telephone can be defined as both primary stations and non-primary stations in a basic or executive MULAP group:
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Analog telephones |
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Cordless telephones (CMI) |
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All optiset E telephones described in Chapter 9 |
LED Statuses of a MULAP Key
The LED for the MULAP key indicates the status of the MULAP group and can assume the following signaling statuses:
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LED off = MULAP free (seizure possible). |
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LED on = MULAP busy (seizure not possible). |
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LED flickering = MULAP being called (call can be answered). |
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LED flashing slowly = MULAP on hold (call can be retrieved or picked up). |
A key can be configured for a MULAP group number on each station (including on a busy lamp field and Hicom Attendant P Office).
LED Statuses of a DSS key
The LED for the DSS key indicates the status of the DSS destination as follows:
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LED off = DSS destination is free. |
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LED on = DSS destination is busy (off-hook, in talk state, etc.) or the telephone on which the DSS key was configured is calling the destination. |
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LED flashing rapidly = The telephone (DSS destination) is not being called by a DSS key. Example: Telephone A has a DSS key to telephone B. Telephone C calls telephone B. The DSS key LED on telephone A flashes rapidly. |
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LED flickering = The telephone (DSS destination) is calling the telephone on which the DSS key was configured. |
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LED flashing slowly = The telephone on which the DSS key was configured has placed a destination on hold. |
General MULAP Functionality
Incoming Calls to a Free MULAP |
|||||||||||||||
All the members of the MULAP group have deactivated the MULAP ring (group call off) and/or have activated do not disturb. |
The MULAP is busy and the caller receives a busy signal. There is no call signaling on the MULAP. |
||||||||||||||
At least one member of the MULAP group has activated the MULAP ring (group call on) and deactivated do not disturb. |
The call is signaled on all members of the MULAP group (LED).
Note: The advisory ring is also issued for calls to the local station number (for example, call to DSS key or call to general call key). |
||||||||||||||
Incoming Calls to a Busy MULAP |
|||||||||||||||
All the members of the MULAP group are busy. |
|
||||||||||||||
Answering of Incoming Calls |
|||||||||||||||
Signaled MULAP key (LED with call signaling) |
Calls can be answered by going off-hook, pressing the speaker key or pressing the MULAP key. If the user goes off-hook or presses the speaker key, the incoming preference applies (automatic incoming seizure). An incoming call (LED with or without call signaling) can always be answered using the MULAP key, regardless of the incoming preference. |
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Incoming Preference |
|||||||||||||||
Incoming preference (automatic incoming seizure) |
|
||||||||||||||
Outgoing Calls |
|||||||||||||||
Initiating an outgoing call |
An outgoing call can be initiated by going off-hook, pressing the speaker key, or pressing a call, digit, MULAP, station number or DSS key. When an outgoing call is initiated, a station number is assigned and the called party is displayed. In the default configuration (device without MULAP), the local station number is assigned when the line is seized. If seizure is via a MULAP, the MULAP group number is assigned. |
||||||||||||||
Outgoing Preference |
|||||||||||||||
Outgoing preference (automatic outgoing seizure) |
|
||||||||||||||
Busy Signaling |
|||||||||||||||
If one MULAP group member presses the MULAP key or seizes the MULAP by preference (goes off-hook, presses the speaker key or dials while on-hook), MULAP keys indicate the busy state on all the stations in the MULAP group. |
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Station Number Key, DSS Key |
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|
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Line Switchover |
|||||||||||||||
|
|||||||||||||||
Call Pickup |
|||||||||||||||
Calls to MULAP groups are not signaled in any call pickup group and cannot be picked up. |
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Night, Intercept and Overflow Destinations |
|||||||||||||||
MULAP groups can be used as night, intercept and overflow destinations. |
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Telephone Directory |
|||||||||||||||
Administration (Hicom Assistant T/Hicom Assistant E Office) indicates which station number or name will appear when the directory is displayed. |
|||||||||||||||
Call Forwarding |
|||||||||||||||
CF destination |
A MULAP group can also be a call forwarding destination. |
||||||||||||||
Call forwarding per MULAP group |
|
||||||||||||||
Call forwarding via associated services |
In this case, the MULAP number must be entered twice, once to indicate the source and once to indicate the trunk. |
||||||||||||||
Execution of call forwarding |
|
||||||||||||||
Secretarial function transfer |
Using the ring transfer function, the secretary can switch calls to the executive and initiate a secretarial function transfer by means of CF per MULAP. The deputy can override call forwarding (caller is a CF destination), in which case the executive is called directly on the MULAP. The executive can receive calls directly by deactivating CF per MULAP. |
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Results and signaling of a CF device and CF per MULAP |
|
||||||||||||||
Number/Name Display |
|||||||||||||||
|
|||||||||||||||
Consultation Hold, Recall, Conference |
|||||||||||||||
Consultation hold state |
The following activities are among the options available in the menu in the consultation hold state: - Return to held call - Toggle - Transfer - Conference When the user goes on-hook, the call is transferred or an immediate recall is performed. |
||||||||||||||
Consultation hold on local MULAP |
If a MULAP group member is a primary station, it can reach the other members of the same MULAP by activating consultation hold and then dialing the local MULAP number. This is useful if no station number key or DSS key is configured or if the station number of the member is unknown. Example of an application: An executive wishes to transfer the call to his or her CMI or conference corner telephone. The executive activates consultation hold on the local executive MULAP. Only the executive stations ring because ring transfer within the executive MULAP is ignored. The executive can pickup the call on his or her CMI or conference corner telephone. |
||||||||||||||
Unscreened and screened transfer (important Top feature) |
If a member of the local MULAP is called while on consultation hold (by dialing the local station number, pressing the station number key or pressing the DSS key (not for U.S.)), the ring/call continues to be signaled/conducted on the MULAP after the transfer. Before the transfer, "common hold" is signaled on both MULAP members and the held call can be picked up. |
||||||||||||||
Recall after transfer, hold or immediately after going on-hook during consultation hold |
This function is signaled only on the MULAP station initiating consultation hold or hold. The MULAP LED indicates a call (busy indication on all other MULAP stations). The call is always signaled by an acoustic ring and display (MULAP ring and group call are ignored). |
||||||||||||||
Consultation hold on second line |
"Consultation hold on a second line" occurs when a second MULAP line is activated after consultation hold is initiated from a MULAP line. This function is useful when activating features that can only be activated from consultation hold (such as transfer and conference). Once a second line has been placed on consultation hold, the first line is released. Example of an application: A call is being conducted on MULAP M1. By pressing a trunk key, the user switches the line to MULAP M2, thus placing M1 on exclusive hold. A new connection is set up on M2. In order to add the party on M1 to a conference, the user must press consultation hold, M1 (M2 is released) and conference. The conference continues on M1. Instead of being added to a conference, the call can be transferred. In this case, the two parties are interconnected and M1 is released. |
||||||||||||||
Conference |
A conference can always be initiated or expanded (to maximum five participants). |
||||||||||||||
Callback, Message Waiting, Caller List |
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Hicom 150 H V1.0 - Hicom 150 E Office Rel.2.0-3.0 Service Manual | Siemens Part No.: P31003-M1550-X403-3-7620 | Conversion Date: 2000-08-24 |
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Contact: E-Doku-Team | © Siemens AG 2001 |