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8.51 Tenant Services (for U.S. Only)

Requirement

Two customers (customer A and customer B) seizes the trunk using 9.

Both customers (customer A and customer B) can telephone internally with each other without having to dial via the trunk.
It is not possible for customer A to seize customer B's trunk (even if provided access through allowed/denied lists).
It is not possible for customer B to seize customer A's trunk (even if provided access through allowed/denied lists).
Incoming calls on customer A's trunk can be transferred to customer B.
Incoming calls on customer B's trunk can be transferred to customer A.

Restrictions

Undialed trunks cannot be transferred.
Prime Line is not possible.
Speed transfer is not possible.
Intercept can only be programmed on a system-wide basis. If an intercept criterion (such as intercept no answer) is set, this feature is set for both customers.
Three customers at the most can use a system.
Customer A and customer B cannot have the same station numbers.

Example

Customer A has directory number 555-1234.
Customer B has directory number 555-2569.
Customer A has station numbers 100 to 109.
Customer B has station numbers 110 to 119.
Customer A assigns the intercept position to station number 100.
Customer B assigns the intercept position to station number 110.

Figure 8-9 provides an overview of the customer scenario.

Customer Scenario

Figure 8-9 Customer Scenario for Tenant Services (for U.S. Only)

Using Hicom Assistant T for Programming
Step 
Entry 
Action 
Display 
1.  
*95  
Start system administration. 
System administration 
2.  
20-2-1* 12345  
Enter port number for customer A. 
TG 1: 12345 
3.  
+ * 67890  
Enter port number for customer B. 
TG 2: 67890 
4.  
F2- *408  
Enter national number for customer A. 
TG 1: 408 
5.  
+ *408  
Enter national number for customer B. 
TG 2: 408 
6.  
F2- * 1  
Enter international number for customer A. 
TG 1: 1  
7.  
+ *1  
Enter international number for customer B. 
TG 2: 1  
8.  
F2- *1  
Set outgoing station number type for customer A. 
TG 1: Station 
9.  
+ *1  
Set outgoing station number type for customer B. 
TG 2: Station 
10.  
F8 
Return to main menu. 
System administration 
11.  
18-3-1-1 
Change the assignment of the station to the traffic restriction groups. 
Stn 100: 1 
12.  
#109 *3  
Select station 109 and assign it to traffic restriction group (TRG) 1. 
Stn 109: 1 
13.  
*3  
Go to stn. 110 and assign it to TRG 3. 
Stn 110: 3 
14.  
Stations 111 to 118 
15.  
*3  
Go to station 119 and assign it to TRG 3. 
Stn 119: 3 
16.  
F7 2 * 2  
Assign customer A's trunks to TRG 2 (slot 6/port 1). 
Sl/Tr 0601: 2 
17.  
*2  
Assign customer A's trunks to TRG 2 (slot 6/port 2). 
Sl/Tr 0602: 2 
18.  
*4  
Assign customer B's trunks to TRG 4 (Slot 6/Port 3). 
Sl/Tr 0603: 4 
19.  
*4  
Assign customer B's trunks to TRG 4 (slot 6/port 4). 
Sl/Tr 0604: 4 
Configured so far: 
Customer station numbers
Stations 100 to 109 (customer A) have been assigned in the TRG 1 default settings.
Stations 110 to 119 (customer B) have been assigned to TRG 3.
Customer A's trunks have been assigned to TRG 2.
Customer B's trunks have been assigned to TRG 4.
 
Next step: 
Establish the relationship of traffic restriction groups to each other in the TRG matrix:
20.  
F8
18-3-2-1  
Keep the "Yes" entry so the stations in TRG 1 can still call each other. 
Grp 1, to group 1: Yes 
21.  
*1  
Set TRG 1 to TRG 2 to "Yes."
(Customer A can now make outgoing calls on its own trunks) 
Grp 1, to group 2: Yes 
22.  
*1  
Set TRG 1 to TRG 3 to "Yes."
(Customer A can now make internal telephone calls to customer B.) 
Grp 1, to group 3: Yes 
23.  
 
Do not change to "Yes" (to prevent customer A from making outgoing calls on customer B's trunks). 
Grp 1, to group 4: No 
24.  
*1  
Set TRG 2 to TRG 1 to "Yes."
(Incoming calls on customer A's trunks are now assigned to customer A.) 
Grp 2, to group 1: Yes 
25.  
*1  
Set TRG 2 to TRG 2 to "Yes."
(If this setting is not made, it is not possible to call an external station on a consultation hold.) 
Grp 2, to group 2: Yes 
26.  
*1  
Set TRG 2 to TRG 3 to "Yes."
(External calls can be transferred from customer A to customer B.) 
Grp 2, to group 3: Yes 
27.  
*1  
Set TRG 2 to TRG 4 to "Yes."
(This setting allows conferences between external stations of customer A and customer B.) 
Grp 2, to group 4: Yes 
28.  
*1  
Set TRG 3 to TRG 1 to "Yes."
(Customer B can now make internal telephone calls to customer A.) 
Grp 3, to group 1: Yes 
 
29.  
 
Do not change to "Yes" (to prevent customer B from making outgoing calls on customer A's trunks). 
Grp 3, to group 2: No 
30.  
*1  
Enter "Yes" so that customer B's stations can still call each other. 
Grp 3, to group 3: Yes 
31.  
*1  
Set TRG 3 to TRG 4 to "Yes."
(Customer B can now make outgoing telephone calls on proprietary trunks.) 
Grp 3, to group 4: Yes 
32.  
*1  
Set TRG 4 to TRG 1 to "Yes."
(Incoming calls can be switched from customer B to customer A.) 
Grp 4, to group 1: Yes 
33.  
*1  
Set TRG 4 to TRG 2 to "Yes."
(This setting allows conferences between external stations of customer B and customer A.) 
Grp 4, to group 2: Yes 
34.  
*1  
Set TRG 4 to TRG 2 to "Yes."
(Customer B can now make outgoing telephone calls on proprietary trunks.) 
Grp 4, to group 3: Yes 
35.  
*1  
Set TRG 4 to TRG 4 to "Yes."
(If this setting is not made, it is not possible to call an external station on a consultation hold.) 
Grp 4, to group 4: Yes 
36.  
F8 17-12 
Switch to trunk group assignment. 
Sl/Tr 0601: 1 
37.  
*1  
Assign customer A's trunk 1 to trunk group 1 (default). 
Sl/Tr 0601: 1 
38.  
*1  
Assign customer A's trunk 2 to trunk group 1 (default). 
Sl/Tr 0602: 1 
39.  
*2  
Assign customer B's trunk 1 to trunk group 2. 
Sl/Tr 0603: 2 
40.  
*2  
Assign customer B's trunk 2 to trunk group 2. 
Sl/Tr 0604: 2 
41.  
F7 13 *2  
Set overflow routing from trunk group 1 to trunk group 2. 
from trk grp 1: 2 
42.  
F8 16-12 * F3  
Delete "day" intercept position. 
Dest.: - 
43.  
F2 * F3  
Delete "night" intercept position. 
Dest.: - 
44.  
F7 16 *100  
Enter station 100 as intercept position (trunk 1, customer A). 
Sl/Tr 0601: 100 
45.  
*100  
Enter station 100 as intercept position (trunk 2, customer A). 
Sl/Tr 0602: 100 
46.  
*110  
Enter station 110 as intercept position (trunk 1, customer B). 
Sl/Tr 0603: 110 
47.  
*110  
Enter station 110 as intercept position (trunk 2, customer B). 
Sl/Tr 0604: 110 
48.  
F8 F7 
Exit system administration. 
Time, Date 

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