8.50 Tenant Services (Not for U.S.)
Parameters for the Example
Two customers (customer A and customer B) seize the trunk by dialing 0.
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Both customers (A and B) telephone each other without having to dial a number via the trunk. |
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Customer A seizes the trunk of customer B (including system speed dialing and allowed/denied lists). |
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Customer B cannot seize the trunk of customer A (including system speed dialing and allowed/denied lists). |
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The trunk of customer A can be transferred to customer B. |
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The trunk of customer B can be transferred to customer A. |
Restrictions
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Transfer of undialed trunks is not possible. |
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Simplified dialing is not possible. |
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Speed transfer is not possible. |
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Intercept can be programmed only system-wide. If an intercept criterion is set, for example intercept on no answer, this feature is set for both customers. |
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Up to three customers can use a system. |
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Customer A and customer B cannot have the same station numbers. |
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Customer A can place outgoing calls on its own trunk. Transferring an outgoing call to customer B is possible only from a conference. However, an incoming call can be transferred directly. |
Example
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Customer A has telephone number 02302 12345-0, STMD port 1. |
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Customer B has telephone number 02302 67890-0, STMD port 2. |
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Customer A has station numbers 100-109. |
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Customer A has station numbers 110-119. |
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Customer A is assigned the intercept position with station number 100. |
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Customer A is assigned the intercept position with station number 110. |
For the purpose of clarity, it is helpful to draw a diagram of the customer's situation like the sketch shown below:
Configuring the Feature Using Hicom Assistant T
Step |
Entry |
Action |
Display |
1. |
*95 |
Start system administration |
System administration |
2. |
20-2-1* 12345 |
Enter port number of customer A |
TG 1: 12345 |
3. |
+ * 67890 |
Enter port number of customer B |
TG 2: 67890 |
4. |
F2- *2302 |
National number of customer A |
TG 1: 2302 |
5. |
+ *2302 |
National number of customer B |
TG 2: 2302 |
6. |
F2- *49 |
International number of customer A |
TG 1: 49 |
7. |
+ *49 |
International number of customer B |
TG 2: 49 |
8. |
F2- *1 |
Set outgoing station number type to Customer A station |
TG 1: Station |
9. |
+ *1 |
Set outgoing station number type to Customer B station |
TG 2: Station |
10. |
F8 |
Return to main menu |
System administration |
11. |
18-3-1-1 |
Change assignment of station to ITR groups |
Stn 100: 1 |
12. |
#109  *3 |
Select stn. 109 and assign to ITR group 3 |
Stn 109: 3 |
13. |
 *3 |
Go to stn. 110 and assign to ITR group 3 |
Stn 110: 3 |
14. |
: |
Stations 111 to 118 |
: |
15. |
 *3 |
Go to stn. 119 and assign to ITR group 3 |
Stn 119: 3 |
16. |
F7 2 * 2 |
Assign customer A's trunks to ITR group 2 (slot 6/port 1) |
Sl/Tr 0601: 2 |
17. |
 *2 |
Assign customer A's trunks to ITR group 2 (slot 6/port 2) |
Sl/Tr 0602: 2 |
18. |
 *4 |
Assign trunks of customer B to ITR group 4 (slot 6/port 3) |
Sl/Tr 0603: 4 |
19. |
 *4 |
Assign customer B's trunks to ITR group 4 (slot 6/port 4) |
Sl/Tr 0604: 4 |
Configured thus far: - In the default configuration, customer numbers of - Stations 100 to 109 (customer A) have been assigned to ITR group 1 - Stations 110 to 119 (customer B) assigned to ITR group 3 - Trunks (customer A) assigned to ITR group 2 - Trunks (customer B) assigned to ITR group 4 In The ITR matrix, define the relationships between the individual ITR groups: |
20. |
F8 18-3-2-1 |
Keep the yes setting so that the stations in ITR group 1 can continue to telephone each other. |
Grp 1, to grp 1: yes |
21. |
 *1 |
Set ITR group 1 to ITR group 2 to yes (customer A can now place outgoing calls on its own trunk) |
Grp 1, to grp 2: yes |
22. |
 *1 |
Set ITR group 1 to ITR group 3 to yes (customer A can now place internal calls to customer B) |
Grp 1, to grp 3: yes |
23. |
|
Do not change to yes, since this would enable customer A to place outgoing calls on customer B's trunks |
Grp 1, to grp 4: yes |
24. |
|
Set ITR group 2 to ITR group 1 to yes (incoming calls on customer A's trunks are now also assigned to customer A) |
Grp 2, to grp 1: yes |
25. |
 *1 |
Set ITR group 2 to ITR group 2 to yes (otherwise you will not be able to connect to an external station, for example in a consultation call) |
Grp 2, to grp 2: yes |
26. |
 *1 |
Set ITR group 2 to ITR group 3 to yes (external calls can be transferred from customer A to customer B) |
Grp 2, to grp 3: yes |
27. |
 *1 |
Set ITR group 2 to ITR group 4 to yes (for example, you can conduct a conference between external stations of customer A and customer B) |
Grp 2, to grp 4: yes |
28. |
|
Set ITR group 3 to ITR group 1 to yes (customer B can now place internal calls to customer A) |
Grp 3, to grp 1: yes |
29. |
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Do not change to yes, since this would enable customer B to place outgoing calls on the customer A's trunks |
Grp 3 , to grp 2: yes |
30. |
 *1 |
Entry must be set to yes so that customer B's stations can continue to telephone each other. |
Grp 3, to grp 3: yes |
31. |
 *1 |
Set ITR group 3 to ITR group 4 to yes (customer B can now place outgoing calls on its own trunks) |
Grp 3 , to grp 4: yes |
32. |
|
Set ITR group 4 to ITR group 1 to yes (incoming calls can be transferred from customer B to customer A) |
Grp 4, to grp 1: yes |
33. |
 *1 |
Set ITR group 4 to ITR group 2 to yes (for example, you can conduct a conference between external stations of customer A and customer B) |
Grp 4, to grp 2: yes |
34. |
 *1 |
Set ITR group 4 to ITR group 2 to yes (customer B can now place outgoing calls on its own trunks) |
Grp 4, to grp 3: yes |
35. |
 *1 |
Set ITR group 4 to ITR group 4 to yes (otherwise you would not be able to connect to an external station, for example in a consultation call) |
Grp 4, to grp 4: yes |
36. |
F8 17-12 |
Change to Trunk group assignment |
Sl/Tr 0601: 1 |
37. |
*1 |
Assign trunk 1 of customer A to trunk group 1 (default) |
Sl/Tr 0601: 1 |
38. |
 *1 |
Assign trunk 2 of customer A to trunk group 1 (default) |
Sl/Tr 0602: 1 |
39. |
 *2 |
Assign trunk 1 of customer B to trunk group 2 |
Sl/Tr 0603: 2 |
40. |
 *2 |
Assign trunk 2 of customer B to trunk group 2 |
Sl/Tr 0604: 2 |
41. |
F7 13 *2 |
Overflow from trunk group 1 to trunk group 2 |
Trunk grp 1: 2 |
42. |
F8 16-12 * F3 |
Delete Intercept, day |
Dest.: - |
43. |
F2 * F3 |
Delete Intercept, night |
Dest: - |
44. |
F7 16 *100 |
Enter stn 100 as intercept position (trunk 1, customer A) |
Sl/Tr 0601: 100 |
45. |
 *100 |
Enter stn 100 as intercept position (trunk 2, customer A) |
Sl/Tr 0602: 100 |
46. |
 *110 |
Enter stn 110 as intercept position (trunk 1, customer B) |
Sl/Tr 0603: 110 |
47. |
 *110 |
Enter stn 110 as intercept position (trunk 2, customer B) |
Sl/Tr 0604: 110 |
48. |
F8 F7 |
Exit system administration |
Time, date |