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Introduction
Many customers configure an announcement before answering to reduce call traffic at the intercept station. To do so, the customer connects an announcement device that will answer an incoming call and forward it to a specific station.
You can configure this feature in call management.
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The subscriber ports to which an announcement device is connected must be configured as answering machines. |
Example
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An announcement device is connected to the hunt group with station number 450 (stations 224 and 225). |
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Have all external incoming calls first answered by the announcement device. |
Configuring the Feature Using Hicom Assistant T
Configuring the Feature Using Hicom Assistant E
Step |
Action |
---|---|
1. |
Options -> Incoming calls -> Hunt group |
2. |
Options -> System parameters -> Diversion/attendant |
3. |
Options -> Set up station -> Station -> Param -> Type |
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Hicom 150 H V1.0 - Hicom 150 E Office Rel.2.0-3.0 Service Manual | Siemens Part No.: P31003-M1550-X403-3-7620 | Conversion Date: 2000-08-24 |
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Contact: E-Doku-Team | © Siemens AG 2001 |