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Definition
Many countries use silent reversal to mark the beginning and end of outgoing calls on loop start trunks. These criteria are used for time recording within central call detail recording. This is particularly important when exact tracking of call charges is required (as in a hotel).
The feature can be configured per circuit.
Model-Specific Data
or later
Requirements and Conditions
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Step |
Action |
---|---|
1. |
Configure silent reversal per trunk |
2. |
21-6 => Analog CO interface - Silent-Reversal |
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure silent reversal per trunk Options |
2. |
Lines/networking |
3. |
Parameter |
4. |
MSI flags |
5. |
Activate silent reversal |
Definition
Call charge information can be recorded on both analog and digital trunks.
Call charge evaluation for connections on loop start trunks is performed using the call charge pulses transmitted from the trunk in countries where call charge pulses are used.
In the case of digital trunks, the display on the user's telephone shows the call detail information received during an external call with the "AOC" (advice of charges) feature, assuming that the carrier provides this information.
The following types of AOC are supported in the public network:
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AOC-S - Advice of charges at call setup |
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Call charge display on the telephone is the same as for AOC-D. |
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The charges are not displayed if the call was not fully set up or if Hicom 150 E Office is unable to evaluate the call detail information of a service provider. |
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AOC-D = Advice of charges during call |
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AOC-E = Advice of charges at end of call |
As long as the user has not initiated another action, the final call charges for a call are displayed for a specific period of time at the end of a call and then added up in call charge memory.
Call charge pulses are converted to monetary amounts on the basis of the call charge factor defined as a currency amount (including any extra charges that may apply) per call charge unit or pulse (refer to Section 7.14.11, Call-Charge Display With Currency (Not for U.S.)).
Model-Specific Data
Requirements and Conditions
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure call charge factor System status |
2. |
Call charges |
3. |
Output format |
Testing the Feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Conduct a chargeable call. The charges for this call are displayed as configured. |
Definition
A call duration display is provided for external calls (outgoing or incoming) when no call charge information is available.
The starting point for call detail recording is set for analog trunks by means of a timer (5 seconds after end of dialing). The timer used is Artificial end-of-selection.
In the case of digital trunks, recording is started when the call is received (at connect).
The Call Duration is displayed on the display line above the feature prompts. The format is HH:MM:SS.
The dialed number is displayed until the Connect message is received (ISDN trunks) or until the end of the pseudo-answer timer. Post-dialed digits are displayed for approximately 5 seconds, then the Call Duration display is returned to the display. When the user goes on-hook, the idle state display is presented: Current time and date.
Model-Specific Data
Subject |
Pro |
Com |
Point |
One (not for U.S.) |
Start (not for U.S.) |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements |
optiset E telephone with display |
||||
SW requirements |
Rel 1.0 or later |
Requirements and Conditions
Subject |
Requirement or Condition |
---|---|
S0 / cordless telephone |
The system does not support the call duration display feature on S0 and cordless telephones (not for U.S.). |
Configuration Options
This feature can be configured using Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant E Office
By default, the feature is active, but can be deactivated as follows using Hicom Assistant E Office:
Step |
Action |
---|---|
1. |
System parameters |
2. |
Display |
3. |
Call duration: Deactivate timer display. |
Definition
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Every optiset E, analog telephone, S0 (or MSN), and cordless telephone in the system has two storage devices: |
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A call charge summation memory (call detail memory) At the end of an external call, the system adds the final charges to the charges already stored in the call detail memory on the station. optiset E users with a display can display their current charges by entering a code. |
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An individual call memory The system adds up the charges incurred during a call in this memory, even if the call consists of individual call segments, as in the case of the toggle feature. At the beginning of a new call, the individual call memory is reset to 0. |
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You can use the system telephone (phone with programming authorization) as a charge display station. The user of this station can use the system administration to: |
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Display the cumulative call charge memory for one station. |
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Display the cumulative call charge memory for all stations (organized by station numbers). |
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Reset the cumulative call charge memory memory for a specific station. |
Call charge pulses are converted to monetary amounts on the basis of the call charge factor defined as a currency amount (including any extra charges that may apply) per call charge unit or pulse (refer to Section 7.14.11, Call-Charge Display With Currency (Not for U.S.)).
From the system telephone, you can print the latest CDRS data on a printer connected to the V.24 interface, thereby priting the cumulative call charges for all stations connected to the system.
In Release 2.2 and later, you can also output the CDRS data to a UP0/E port. To do this, an optiset E control adapter, to which you can attach a printer or terminal, must be connected to this port. The system supports only one adapter per call data output. You can configure the output as follows:
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On the communications server, set call data output to adapter. |
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Enter the telephone number. |
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If only one optiset E control adapter is connected, you can choose any slot in the telephone. |
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If two optiset E control adapters are connected, set the right adapter to Printer Pipe Mode (Rel. 2.2 or later) for call data output. The other adapter is used in API1 or API2 mode. |
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The transmission rate is permanently set to 9600 baud. |
In Release 3.0 and later, you can transfer CDRS data to external applications via the LAN interface (Ethernet) (for more information, refer to Chapter 13).
Model-Specific Data
Subject |
Pro |
Com |
Point |
One |
Start |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements |
Loop start: GEE8; optiset E telephone with display |
Loop start: GEE12/16/50 optiset E telephone with display |
optiset E telephone with display |
||
SW requirements |
Rel. 1.0 or later |
||||
General requirements |
Call detail information from the public network |
Requirements and Conditions
Subject |
Requirement or Condition |
---|---|
Adapter in API2 mode |
If an optiset E control adapter is in API2 mode, you cannot switch it to Printer Pipe mode. |
Configuration Options
This feature does not have to be explicitly configured.
Use Hicom Assistant T or Hicom Assistant E Office to configure output to the UP0/E port.
Testing the feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Conduct a chargeable call. |
2. |
At the end of the call, enter *65 on your own telephone to display the charges, or display the charges for the station on the programming telephone. |
Definition
The CDRA feature enables you to selectively record the call details for incoming and outgoing voice calls for which at least one call charge pulse has accumulated.
Call charge pulses are converted to monetary amounts on the basis of the call charge factor defined as a currency amount (including any extra charges that may apply) per call charge unit or pulse (refer to Section 7.14.11, Call-Charge Display With Currency (Not for U.S.)).
If a V.24 (RS-232) port was programmed for CDRA in the customer database, the call details are output to the printer. If the telephone is an optiset E telephone with display that has a programmed CDRA display key, the charges are also signaled on the station.
In Release 2.2 and later, you can also output the CDRA data to a UP0/E port. To do this, an optiset E control adapter, to which you can attach a printer or terminal, must be connected to this port. The system supports only one adapter per call data output. You can configure the output as follows:
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On the communications server, set call data output to adapter. |
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Enter the telephone number. |
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If only one optiset E control adapter is connected, you can choose any slot in the telephone. |
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If two optiset E control adapters are connected, set the right adapter to Printer Pipe Mode (Rel. 2.2 or later) for call data output. The other adapter is used in API1 or API2 mode. |
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The transmission rate is permanently set to 9600 baud. |
CDRA provides the following data at the end of each call segment:
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Internal station number or name of the station. |
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The external station number dialed (for outgoing calls) or the station number of the calling party (for incoming calls). |
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Time (beginning of call) in hours, minutes, and seconds. |
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Call duration in hours, minutes, and seconds. |
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Amount due in local currency. |
The data is entered at the beginning of each call segment and at the end of the call. Up to 20 call segments can be logged simultaneously. This data is stored in the system until it is output to the printer and deleted from the attendant console using a procedure. If an overflow occurs, the oldest entry is overwritten first. The stored data is lost if there is a power failure.
Signals on the CDRA display key:
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LED lights up continuously: New CDRA call details that have not yet been displayed are waiting. |
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LED off: Either CDRA call details that have been displayed at least once are waiting, or no entry was made. |
Configuring a station as a pay phone (automatic CDRA):
If an internal station is configured as a pay phone, all chargeable calls are automatically identified as CDRA calls. A call that is transferred to another station from the pay phone is logged as a CDRC or CDRA call, depending on how the pay phone is configured.
Model-Specific Data
Subject |
Pro |
Com |
Point |
One |
Start |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements (call detail recording) |
Loop start: GEE8 |
Loops start: GEE12/16/50 |
- |
- |
|
HW requirements (telephone) |
optiset E telephone with display |
||||
SW requirements |
Rel 1.0 or later |
||||
General requirements |
Call details from the public network |
Requirements and Conditions
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure CDRA System status |
2. |
Call charges |
3. |
Output format |
4. |
Pay phone (if required) |
Testing the Feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Conduct a call from the pay phone. |
2. |
At the end of the call, the LED on the Display charges key lights up. |
Definition
The system has a cumulative memory function for call charge amounts accrued per trunk. One memory area is permanently assigned to each trunk.
A system telephone can display and delete the cumulative memory via the system administration. Call charge deletion requires confirmation. The current CDRT data can be printed out via system administration. The printout contains a list of CDRT data for all trunks connected to the system. The current CDRT data can be printed out on a printer connected to one of the V.24 (RS-232) interfaces on the system.
Call charge pulses are converted to monetary amounts on the basis of the call charge factor defined as a currency amount (including any extra charges that may apply) per call charge unit or pulse (refer to Section 7.14.11, Call-Charge Display With Currency (Not for U.S.)).
In Release 2.2 and later, you can also output the CDRT data to a UP0/E port. To do this, an optiset E control adapter, to which you can attach a printer or terminal, must be connected to this port. The system supports only one adapter per call data output. You can configure the output as follows:
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On the communications server, set call data output to adapter. |
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Enter the telephone number. |
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If only one optiset E control adapter is connected, you can choose any slot in the telephone. |
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If two optiset E control adapters are connected, set the right adapter to Printer Pipe Mode (Rel. 2.2 or later) for call data output. The other adapter is used in API1 or API2 mode. |
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The transmission rate is permanently set to 9600 baud. |
In Release 3.0 and later, you can transfer CDRT data to external applications via the LAN interface (Ethernet) (for more information, refer to Chapter 13).
Model-Specific Data
Subject |
Pro |
Com |
Point |
One |
Start |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements |
Loop start: GEE8 optiset E telephone with display |
Loop start: GEE12/16/50 optiset E telephone with display |
optiset E telephone with display |
||
SW requirements |
Rel 1.0 or later |
||||
General requirements |
Call details from the public network |
Requirements and Conditions
Subject |
Requirement or Condition |
---|---|
Adapter in API2 mode |
If an optiset E control adapter is in API2 mode, you cannot switch it to Printer Pipe mode. |
Configuration Options
This feature does not have to be explicitly configured.
Use Hicom Assistant T or Hicom Assistant E Office to configure output to the UP0/E port.
Configuring the Feature Using Hicom Assistant T
Configure output to the UP0/E port using Hicom Assistant T as follows:
Step |
Action |
---|---|
1. |
Configure CDRT output to UP0/E port |
2. |
22-13-2-3 => System settings - V.24 configuration - Port assignment -CDRT |
Configuring the Feature Using Hicom Assistant E Office
Configure output to the UP0/E port using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure CDRT output to UP0/E port System status |
2. |
Call charges |
3. |
Output format |
4. |
CDRT (select UP0/E port) |
Testing the Feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Conduct a chargeable call. |
2. |
Display the call charges for the trunk from the system telephone. |
Definition
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The account code feature is used together with central call detail recording (CDRC). |
This feature enables you to assign call charges for a specific project to an account code so that call charges for specific projects can be printed out.
Users can enter an ACCT from any station.
ACCT offers two procedures and three options:
Procedures:
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Mandatory ACCT: Users must enter an ACCT before the start of a call (after a trunk group is seized). For incoming calls, the ACCT entry is optional. The system applies the ACCT according to the option selected. If least cost routing is active, a flag in the dial plan signals that you need to enter an ACCT after the access code. The system treats this input as a "mandatory ACCT". |
LCR Active |
LCR Inactive |
|
---|---|---|
Mandatory Dial Plan (35-8-3) |
Mandatory ACCT TG Set |
|
ENB |
ACCT requested |
ACCT requested |
SSD |
||
ISD |
||
Redial |
||
Caller list |
||
DSS key |
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Optional ACCT: Users can enter an optional ACCT from any telephone before the start of a call. During an incoming or outgoing call, users can enter the ACCT from Upn telephones only. You can enter an ACCT during a call from optiset E entry and optiset E basic telephones only if the ACCT feature was programmed on a key or if automatic DSS system-wide has been turned off. |
Options:
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ACCT not checked: The system does not check for an ACCT, which means you can enter an 11-digit ACCT. If the ACCT is less than 11 digits long, press # to mark the end of the procedure. If the ACCT is 11 digits long, you can dial another number immediately afterward (depending on the option, you need to enter the trunk group code or the station number). |
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ACCT list checked: The system checks the ACCT against a list of verifiable ACCTs and accepts only valid entries. You can enter 11-digit ACCTs in the list. After entering a valid ACCT, you can dial another number immediately (depending on the option, you need to enter the trunk group code or the station number). Do not press # to mark the end of the input. The system rejects invalid ACCTs by outputting a negative confirmation tone. |
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Number of ACCT digits checked: The system checks an ACCT entry only to determine the number of digits. The number of digits (11 max.) to be checked is set in the system. After the system checks the number of ACCT digits, you can dial another number immediately (depending on the option, you need to enter the trunk group code or the station number). |
Account codes are not printed out of call detail recording (CDRC) if the RS-232 output is connected directly to a printer because the printer format does not have a sufficient number of columns. However, if a call-accounting device is used, the compressed format of CDRC will include the account code information.
The ACCT is assigned to all subsequent parts (even if transferred or forwarded to another station) of the current call for CDRC.
There are 1000 possible account code entries; only digits 0-9 are allowed in an account code number.
If an optiset E user finds that during a call the current account code applied to a call is incorrect or that a different account code is needed, the user can enter a different code number. The system will overwrite the currently flagged account code. CDRC sends a call record after each segment; therefore, previously completed call segments will be identified with the old account code number.
The non-verified and forced parameters determine, per trunk group, whether an account code is optional (non verified) or mandatory (forced). There are 16 possible trunk groups for the OfficeCom and OfficePro systems, and eight for the OfficePoint system. The default setting is non-verified (optional).
With the Check number of characters option, the contents of the account code number are not checked. You determine how many digits are permitted by using the drop-down list box Characters to be checked in Hicom Assistant E Office, or Code Length in Hicom Assistant T. The number of digits checked can be from one to eleven digits.
Model-Specific Data
Requirements and Conditions
Operating the Feature
Refer to Project Calls operating instructions for information on operating this feature (available as electronic documentation for optiset E telephones). For a list of additional Hicom 150 E Office documentation, refer to Table 1-1, List of Available Documentation for Hicom 150 E Office (status May 30, 2000).
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure ACCT System status |
2. |
Call charges |
3. |
Project codes |
4. |
Additional step if LCR is active and mandatory ACCT is used: 35-8-3 => Account code - Line |
Testing the Feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Configure mandatory ACCT. |
2. |
You cannot seize a trunk until you enter the ACCT. |
Definition
The Hicom 150 E Office can transmit consecutive call detail recording central (CDRC) information for each call segment completed or for each incoming call to a connected device. The device is normally a PC for analyzing the received data or a printer.
Call charge pulses are converted to monetary amounts on the basis of the call charge factor defined as a currency amount (including any extra charges that may apply) per call charge unit or pulse (refer to Section 7.14.11, Call-Charge Display With Currency (Not for U.S.)).
The following options are available for exporting the data to an external output device:
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Application programming interface (V.24) (RS-232) CDRC data is exported to call detail recording applications such as Teledata. |
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PC attendant console port Users can also forward the CDRC data to a Hicom Attendant P Office (PC attendant console port). This transfers the call data to the Charge.dat file, which is created or updated whenever a new record is entered. You can use software to evaluate this data. The PC attendant console supports the optiset E control adapter, optiset E data adapter, and UP0/E card. |
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UP0/E port (Release 2.2 or later) An optiset E control adapter, to which you can attach a printer or PC, must be connected to the UP0/E port. The system supports only one adapter per call data output. You can configure the output as follows: |
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On the communications server, set call data output to adapter. |
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Enter the telephone number. |
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If only one optiset E control adapter is connected, you can choose any slot in the telephone. |
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If two optiset E control adapters are connected, set the right adapter to Printer Pipe Mode (Rel. 2.2 or later) for call data output. The other adapter is used in API1 or API2 mode. |
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The transmission rate is permanently set to 9600 baud. |
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LAN interface (Ethernet) As of Release 3.0, CDRC data can be exported to external applications via the LAN interface (Ethernet) (for more information, refer to Chapter 13). |
The CDRC output can be in two different formats:
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Compressed format (via V.24 / via LAN) for PC or call charge computer The system outputs all data (including ACCT) without separating spaces, without headers, and without form feed. Call charge pulses, call charge amounts or arithmetic units are output. |
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Long format for printer The system outputs all data (except ACCT) separated by spaces, with header (in the language selected for the system) and form feed. The call charge amount is output. |
The following rules apply to the line format:
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The carriage return (CR) and line feed (LF) control characters are transmitted at the end of each record. |
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Data not supplied and unused fields are filled with spaces. |
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In compressed format, the data output is consecutive. No form feed (FF) is transmitted. |
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In long format, each page contains a one-line header followed by a blank line. After 62 characters are printed, a form feed automatically executes. |
The output contains the following information:
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Date (at end of call), 8 characters |
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Time (at end of call), 8 characters |
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Number of seized trunk, 3 characters |
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Internal station number (max. 6 digits) |
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Incoming ring duration |
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Call duration, 5 characters |
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External station number (up to 25 digits if available) |
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Call charge pulse/amount, 11 characters (blank in U.S.) |
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Additional information (such as incoming call, outgoing call, transferred call, conference, DISA, call setup charges), 2 characters |
The following data is always compressed prior to output:
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ACCT (up to 11 digits) |
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MSN used (up to 11 digits for multi-device connections) |
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LCR access code (trunk access code, 6 digits) |
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LCR route used (path table, 2 digits) |
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Additional data in U.S.: |
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PRI Nodal Service |
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PRI WATS band |
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PRI Carrier Identification Code |
Information element-contains the following call information:
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Incoming connection, voice/3.1khz audio |
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Outgoing connection, voice/3.1kHz audio. |
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Incoming connection, other services |
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Outgoing connection, other services |
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Incoming connecting forwarded |
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Outgoing connection forwarded |
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Int/ext/ext conference with incoming connection/transit through external transfer |
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Conference with outgoing connection/transit through external transfer |
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Outgoing connection via call forwarding to external destination |
Call information is output immediately when an incoming call is received-only used in external applications.
The above information elements have a special designation if DISA was involved in the call.
Options
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All fields are predefined and cannot be changed except for the options mentioned in this section. |
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The last four digits of the destination number can be suppressed in the call record. If selected, the last four spaces are filled with the symbol ?. |
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The Call Duration field can be suppressed from the record. If selected, this field is blank. |
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Incoming calls can be recorded. The default value is No (only outgoing calls are recorded. |
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A call record is started as soon as an incoming call starts ringing into the system. |
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Other configurable parameters: which RS-232 port is to be used for the CDRC output and the baud rate (2400, 9600, or 19200). |
Model-Specific Data
Requirements and Conditions
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure CDRC System status |
2. |
Call charges |
3. |
Output format |
Testing the Feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Conduct a chargeable call |
2. |
The call charge details are transferred to the V.24 (RS-232) interface. |
Output formats
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Compressed Output Format for Call Details - Output via Application Programming Interface (V.24) (RS-232) |
---------------------------------------------------------------------------------------------------------------------------
1 1
0 1 2 3 4 5 6 7 8 9 0 1
12345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890
--------------------------------------------------------------------------------------------------------------
1 Date (8 characters)
| 2 Time (8)
| | 3 Trunk (3)
| | | 4 Internal station number (6)
| | | | 5 Ring duration (5)
| | | | | 6 Call duration (8)
| | | | | | 7 Station number (25)
| | | | | | | 8 Call charge pulses (11) (blank in U.S.)
| | | | | | | | 9 Information element (2)
| | | | | | | | | 10 ACCT (11)
| | | | | | | | | | 11 MSN (11)
| | | | | | | | | | | 12 Seizure code (5)
| | | | | | | | | | | | 13 LCR route (2)
| | | | | | | | | | | | | ...
| | | | | | | | | | | | | ...
V V V V V V V V V V V V V
11.12.9308:23:23 4 16 00:05:2302317324856 12 2 902725 841 (1)
11.12.9309:12:45 3 18 00:01:23834756 34 212345678901 2 (2)
11.12.9309:25:34 2 1100:34 1 (3)
11.12.9310:01:46 1 12 00:12:5383726639046287127384 5 2
11.12.9310:03:42 2 14 05:42:4338449434444495598376 245 2
11.12.9310:23:24 2 15 00:02:221234567890123412???? 83 2 (4)
11.12.9311:12:45 3 18 00:01:23834756 34 2
12.12.9312:23:34 3 1200:1500:03:12 1 (5)
12.12.9312:23:50 4 11 00:03:583844733399 7 2
12.12.9313:23:54 3 17 00:02:233844733399 8 5 (6)
12.12.9314:05:24 3 18 00:01:23834756 31 2
12.12.9314:38:43 2 12 00:03:242374844 63 2 (7a)
12.12.9314:43:33 3 12 00:00:255345545556 5 2 (7b)
12.12.9314:44:12 2 12 00:12:122374844 12 8 (7c)
12.12.9314:44:12 3 12 00:12:125345545556 10 8 (7d)
12.12.9314:56:24 2 12 00:23:462374844 84 2 (7e)
13.12.9309:43:52 1 5 00:01:0539398989983 76 4 (8)
14.12.9312:23:34 1 600:1400:02:3427348596872347569036 3 (9)
** 100 calls lost ** (10)
15.12.9309:44:34 4 15 00:02:12189???? 23 2
15.12.9309:56:33 3 14 00:05:451283394495 28 2
15.12.9312:20:26 1 12 0230298007766 0 (11a)
15.12.9312:23:34 1 1200:3400:02:340230298007766 1 (11b)
15.12.9313:43:25 3 15 00:05:2408972212345 1 (12a)
15.12.9313:43:25 4 15 00:05:240231471154321 74 9 (12b)
15.12.9313:45:28 4 18 0230298007252 0 (13a)
15.12.9313:45:28 4 32 0230298007252 0 (13a)
15.12.9313:45:28 4 16 0230298007252 0 (13a)
15.12.9313:46:18 4 1600:50 0230298007252 1 (13b)
01.01.9500:00:00 8 23 2 (14)
Explanation of the sample entries shown on page 7-441:
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Compressed Output Format for Call Details - Output via LAN Interface |
---------------------------------------------------------------------------------------------------------------------------
1 1
0 1 2 3 4 5 6 7 8 9 0 1
12345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890
--------------------------------------------------------------------------------------------------------------
1 Date (8 characters)
| 2 Time (8)
| | 3 Trunk (3)
| | | 4 Internal station number (6)
| | | | 5 Ring duration (5)
| | | | | 6 Call duration (8)
| | | | | | 7 Station number (25)
| | | | | | | 8 Call charge pulses (11) (blank in U.S.)
| | | | | | | | 9 Information element (2)
| | | | | | | | | 10 ACCT (11)
| | | | | | | | | | 11 MSN (11)
| | | | | | | | | | | 12 Seizure code (5)
| | | | | | | | | | | | 13 LCR route (2
| | | | | | | | | | | | | ...
| | | | | | | | | | | | | ...
V V V V V V V V V V V V V
13.12.99;08:23:23;4;16;;00:05:23;02317324856;12;2;12345678901;902725;841;;
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Call detail records can be output via a LAN interface using two different settings:
|
Field position |
Fields (V.24 output only) |
Definition |
Number of characters |
Orientation |
||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 |
1 to 8 |
Date at end of call: DD.MM.YY (DD = day, MM = month, YY = year) |
8 |
Left |
||||||||||||||||||||||||
2 |
9 to 16 |
Time at end of call segment or an unanswered incoming call: hh:mm:ss (hh = hours: value range 00 - 23, mm = minutes: value range 00 - 59, ss = seconds: value range 00 - 59) |
8 |
Left |
||||||||||||||||||||||||
3 |
17 to 19 |
Trunk: Trunk number Value range 1 - 120 |
3 |
Right |
||||||||||||||||||||||||
4 |
20 to 25 |
Station: Internal station number Value range: 000000 - 999999 (missing digits are replaced by spaces.) In the case of unanswered calls, this is the last station called (as in a hunt group, call forwarding, call forwarding-no answer). With group call, this is the last station entered. In the case of answered calls, it is the station that accepted the call. A programmed SNO prefix (with networking only) is not output. If the internal numbering was converted to a maximum 6-digit numbering plan, the converted station number is output. |
6 |
Right |
||||||||||||||||||||||||
5 |
26 to 30 |
Ringing duration of an incoming external call: mm:ss (mm = minutes: value range 00 - 59, ss = seconds: value range 00 - 59) The system displays all incoming calls as long as the output of ringing duration has been configured in the system. If a counter overflow occurs (duration > 59:59), "59:59" is output. A change in date or time during system operation can result in this situation. |
5 |
Left |
||||||||||||||||||||||||
6 |
31 to 38 |
Duration of the call or call segment: hh:mm:ss (hh = hours: value range 00 to 23, mm = minutes: value range 00 to 59, ss = seconds: value range 00 to 59) If a connection has not been established for an incoming call, 8 spaces are output here. If a counter overflow occurs (duration > 23:59:59), "23:59:59" is output. |
8 |
Left |
||||||||||||||||||||||||
7 |
39 to 63 |
Dialed or received external station number (if available): nnnnnnnnnnnnnnnnnnnnnnnnn (n = dialed or received characters: value range: 0 - 9, *, #, ?) Output occurs for incoming and outgoing calls (if available). With outgoing calls, the dialed station number or, if available, the station number transmitted via COLP is displayed. In the case of an active data protection function, the last four digits dialed are replaced by the symbols ????. If no station number information is available, 25 spaces are output. |
25 |
Left |
||||||||||||||||||||||||
8 |
64 to 74 |
Call charge pulses for a call segment: zzzzzzzzzzz (blanks in U.S.) (z = digit: value range 0 - 9) Up to and including Release 2.0: Generally, call charge amounts are output in Austria. As of Release 2.2, you can select either call charge pulses or call charge amounts. Use the call charge factor, which is defined as a currency amount (including a mandatory surcharge) for each call charge unit or pulse, to convert call charge pulses to monetary amounts (see Section 7.14.11, Call-Charge Display With Currency (Not for U.S.)). Setting the call charge factor:
Hicom records the call charges with or without a surcharge depending on the calculation detail (Section 7.14.11): ![]() The system outputs the data whenever charges accrue for the call segment (even when calls are transferred). If no call charge information is available, these 11 positions remain blank. |
11 |
Right |
||||||||||||||||||||||||
9 |
75 to 76 |
Information element: additional information Value range: 0 - 9 Meaning:
|
2 |
Right |
||||||||||||||||||||||||
10 |
77 to 87 |
Account code (ACCT) entered by the user for this call: ppppppppppp (p = ACCT digit: value range 0 - 9) If an ACCT has not been entered, 11 spaces are output. If the ACCT is shorter than 11 digits, the remaining characters are filled with spaces. |
11 |
Left |
||||||||||||||||||||||||
11 |
88 to 98 |
MSN used: mmmmmmmmmmm (m = MSN digit: value range 0 - 9) Information is displayed if the user has programmed an MSN key. Non-existent characters are replaced by spaces. If MSN information is not available (as in a point-to-point connection), 11 spaces are output instead of these characters. |
11 |
Right |
||||||||||||||||||||||||
12 |
99 to 103 |
Seizure code used, access code: bbbbb (b = digit of the seizure code: value range 0 - 9) Non-existent characters are replaced by spaces. |
5 |
Right |
||||||||||||||||||||||||
13 |
104 to 105 |
LCR route used: rr (r = digit of the dialed route: value range 0 - 9) Non-existent characters are replaced by spaces. |
2 |
Right |
||||||||||||||||||||||||
14 |
106 to 107 |
PRI nodal service: nn (n = digit: value range 0 - 9) Non-existent characters are replaced by spaces. |
2 |
Right |
||||||||||||||||||||||||
15 |
108 |
PRI WATS band: w (w = digit: value range 0 - 9) If no information is available, a space is output. |
1 |
- |
||||||||||||||||||||||||
16 |
109 to 112 |
PRI Carrier Identification Code (CIC): cccc (c = CIC digit: value range 0 - 9) Non-existent characters are replaced by spaces. |
4 |
Right |
||||||||||||||||||||||||
14 |
106 to 107 |
U.S.-specific fields are filled with blanks in other countries. |
2 |
Right |
||||||||||||||||||||||||
15 |
108 |
1 |
- |
|||||||||||||||||||||||||
16 |
109 to 112 |
4 |
Right |
|||||||||||||||||||||||||
17 |
113 to 114 |
End of line control character (carriage return [CR], line feed [LF]) |
2 |
- |
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Long Output Format for Call Data
|
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Date Time Trk Stn Call Duration Station number Amount I
11.12.93 08:23:23 4 16 00:05:23 02317324856 20,23 2
11.12.93 09:12:45 3 18 00:01:23 834756 0,69 2
11.12.93 09:25:34 2 11 00:34 1
11.12.93 10:01:46 1 12 00:12:53 83726639046287127384 413,69 2
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Field |
Fields |
Definition |
Number of characters |
Orientation |
---|---|---|---|---|
Date |
1 to 8 |
8 |
Left |
|
Time |
10 to 17 |
8 |
Left |
|
Trk |
19 to 21 |
3 |
Right |
|
Stn |
23 to 28 |
6 |
Right |
|
Call |
30 to 34 |
6 |
Left |
|
Duration |
36 to 43 |
8 |
Left |
|
Station number |
45 to 64 |
Dialed or, if available, the received external station number: nnnnnnnnnnnnnnnnnnnn (n = dialed or received character: value range 0 - 9, *, #, ?) See also Table 7-11, field position 7 |
20 |
Left |
Amount |
66 to 76 |
Call charge amount for a call segment: zzzzzzzzzzz (blank spaces in U.S.) (z = digit: value range 0 - 9) Output always occurs when call charges accrue for the call segment (even with transferred calls). If no call detail information is available, these 11 characters are filled with spaces. A comma (,) separates the amount from the decimal places. |
11 |
Right |
I |
78 to 79 |
2 |
Right |
|
- |
80 to 81 |
End of line control character (carriage return [CR], line feed [LF]) |
2 |
- |
Definition
This feature can provide the customer with protection against toll fraud.
In the case of trunk-to-trunk connections, the customer can detect a possible fraudulent use by monitoring outgoing trunk calls.
When connection times exceed a defined duration, an indication is displayed on the attendance console (AC). If necessary, the connection can be released by means of a procedure.
No default time (Toll Fraud monitoring timer) is specified for this feature; that is, the attendant console will not be alerted unless the timer is set to a specific value.
Operation
If a trunk-to-trunk connection (for example a connection set up via DISA) exceeds the system timer defined by Toll Fraud monitoring timer, a display message is sent to the Attendant position.
The attendant is presented with the following display: Time exceeded Clear Error Message?. The attendant first scrolls to find the number of the trunks involved in the call and can release the trunks. On the Memory telephone, there is a cursor to select the individual line. Or, after taking note of the numbers, the attendant clears the error message and can invoke the Release Trunk feature to clear the connection at a later time, if appropriate.
The attendant invokes the Release Trunk feature from an idle state by dialing the default access code *43 or by pressing the Program/Service key and scrolling to and selecting the prompt *43=Release trunk?. The attendant is then prompted to enter a trunk number. After entering the trunk number from above, the connection is released.
Model-Specific Data
Subject |
Pro |
Com |
Point |
One (not for U.S.) |
Start (not for U.S.) |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
HW requirements |
- |
- |
- |
- |
- |
SW requirements |
Rel 1.0 or later |
Configuration Options
This feature can be configured using Hicom Assistant E and a special password.
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Options |
2. |
System parameters |
3. |
Time parameters |
Testing the Feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Set up an outgoing connection (station has external call forwarding) using direct inward dialing and the DISA function. |
2. |
When the timer expires, the message Time exceeded appears on the AC display |
Definition
This feature outputs call charges to the optiset E control adapter. Only one printer pipe mode can be active in a system, and only one call detail recording (CDR) output can be supported in a system (via RS-232 or the optiset E control adapter).
Model-Specific Data
Subject |
Pro |
Com |
Point |
One (not for U.S.) |
Start (not for U.S.) |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
SW requirements |
Rel. 2.2 or later |
Requirements and Conditions
Subject |
Requirement or Condition |
---|---|
Settings |
The parameters for call data output to the optiset E control adapter are permanently set to 9600,N, 8, 1. |
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Step |
Action |
---|---|
1. |
22-13 => V24 configuration |
2. |
2 => Select CDRC, CDRS, CDRT, or CDRA |
3. |
1 => Select UP0/E port for control adapter |
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Call charges |
2. |
Output format |
3. |
Port assignment |
4. |
UP0/E port=station number with control adapter |
Testing the Feature
Check the feature for error-free functioning as follows:
Step |
Action |
---|---|
1. |
Conduct a chargeable call. |
2. |
If CDRC is set, a call data record appears on the output device (such as the printer) at the end of the call. |
Definition
Call charge information received with the AOC (advice of charges) feature during external calls on digital trunks appears on the telephone display, provided that the carrier makes this information available.
The public network supports the following AOC types:
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AOC-D = Charging information during the call |
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AOC-E = Charging information at the end of a call |
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AOC-S = Charging information at call setup |
With AOC-D and AOC-S, digital exchanges can also transmit currency amounts that are then added to the call data evaluated in the system. These amounts are not multiples of the call charge pulses or call detail units; they are actual currency amounts.
The new calculation accuracy parameter helps avoid inaccuracies from arising when recording the call data. It determines
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The number of decimal points the system uses for evaluating the call data = minimum currency amount. |
![]() |
The maximum number of currency amounts added up in memory = maximum total currency amount. |
Set the Calculation accuracy parameter so that the system accuracy is equal to the accuracy of the currency amounts transmitted by the ISDN exchange. If the maximum of three decimal places is insufficient, the system automatically rounds up the number to the next unit. The following values are possible:
Calculation Accuracy |
Minimum Currency Amount |
Maximum Currency Amount |
---|---|---|
3 (Pounds Sterling) |
1 x 10-3 = 0.001 |
1 x 10-3 x (232 - 1) = around 4.3 million |
2 |
1 x 10-2 = 0.01 |
1 x 10-2 x (232 - 1) = around 43 million |
1 |
1 x 10-1 = 0.1 |
1 x 10-1 x (232 - 1) = around 430 million |
0 (Italian Lira) |
1 x 100 = 1 |
1 x 100 x (232 - 1) = around. 4.3 billion |
If you set Calculation accuracy = delete, the system switches back to evaluating call data in the form of call-charge pulses.
You cannot use Hicom arithmetic units if the digital exchange supplies call charge pulses.
Model-Specific Data
Subject |
Pro |
Com |
Point |
One |
Start |
---|---|---|---|---|---|
Feature available in |
x |
x |
x |
x |
x |
SW requirements |
Rel. 2.2 or later |
Requirements and Conditions
Subject |
Requirement or Condition |
---|---|
Plus Products |
Select the factor for converting call detail units to currency amounts as follows: Conversion factor = (call charge factor in %) / (100 x 10calcuation accuracy) |
Configuration Options
This feature can be configured using Hicom Assistant T or Hicom Assistant E Office.
Configuring the Feature Using Hicom Assistant T
Configure the feature using Hicom Assistant T as follows:
Step |
Action |
---|---|
1. |
Configure the calculation accuracy, call charge factor |
2. |
11-9 => Precise currency |
3. |
11-4 => Call charge factor |
4. |
Delete call charge data |
5. |
11-1-1 => View CDR/station (delete) |
6. |
11-2-1 => View CRD/station (delete) |
Configuring the Feature Using Hicom Assistant E Office
Configure the feature using Hicom Assistant E Office as follows:
Step |
Action |
---|---|
1. |
Configure the calculation precision, call charge factor System status |
2. |
Call charges |
3. |
Factors |
4. |
Delete the call data System status |
5. |
Call charges |
6. |
Delete call charges at station |
7. |
Delete call charges per trunk |
8. |
Transfer call charge data (PC -> Hicom) Transfer |
9. |
Communication |
10. |
Read/write CDB - Mark call charges |
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Hicom 150 H V1.0 - Hicom 150 E Office Rel.2.0-3.0 Service Manual | Siemens Part No.: P31003-M1550-X403-3-7620 | Conversion Date: 2000-08-24 |
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Contact: E-Doku-Team | © Siemens AG 2001 |