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Chapter Contents
This chapter discusses the following topics:
Topic |
Page |
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Introduction
You can connect answering machines to the system via an analog port. In addition, you can configure a message waiting key (info key) to inform them that they have a message. This feature illuminates an LED if the answering machine has answered a call and the message has not been retrieved.
For more information on installing answering machines, refer to the manufacturer's instructions. Figure 10-1 on page 10-3 shows the wiring for an answering machine.
Requirements
To install an external answering machine users must
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Follow all installation procedures supplied by the manufacturer |
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Configure the station group as answer machine |
Example
Using Hicom Assistant T, this example configures station 19 to Answer machine.
Example
Using Hicom Assistant T, this example configures a programmable key for Message waiting.
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The Hicom 150 E OfficeCom and OfficePro have 64 recorded announcements available for customer-provided announcement devices. Recorded announcements comprise these categories:
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Intercept announcements inform incoming trunk callers that the number dialed is invalid. |
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Hold announcements inform callers that they are on hold. |
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Music after first announcement plays music for callers on hold. |
The recorded announcement operation modes are:
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Barge-in mode immediately connects callers to a continuously playing announcement. |
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Sequential mode connects callers simultaneously to a continuously playing announcement when a start signal is detected. |
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Sequential on-demand mode connects callers at the start of an announcement, and it simultaneously connects callers in queue for the start of the next announcement. |
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Start on-ring mode connects a caller to an announcement when the announcement device detects rings. |
Hardware Requirements
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You can connect only one voice mail system to Hicom 150 E Office. |
VMIE (Voice Mail Interface Enhanced) Protocol
Analog voice mail connections require the VMIE protocol. Messages to the voice mail system take the form of DTMF signals and include the following four elements:
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Calling party Mandatory element Maximum length depends on the type of station dialed: ""voice mail with 5-digit station no." or "voice mail with 6-digit station no.". Station number value range = 0-9. The system has a record of the internal station numbers of internal calling parties. It encodes the numbers of external calling parties, using a fixed string (02) followed by additional 2's up to the maximum length. |
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Called party Mandatory element for call types 3, 4, 7, 8, and 9. The element remains blank for all other types of calls. Variable length. |
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Additional information about the calling party) Optional element Fixed length = 2 DTMF signals Format = "*i" (i = code from the following table).
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Examples of Digit Strings
Requirements
Two analog ports must be available.
General Description
Connect Memo for Hicom to Hicom 150 E Office via two analog subscriber
ports. Entering the Voice mail station type adapts the behavior of the analog port to Memo.
After Memo answers a call, Hicom 150 E Office then transmits a DTMF sequence containing the extension from which the call was made and whether the call has been redirected or forwarded. Memo then informs the stations that a message has been received by transmitting the DTMF signal *68 <extension number>. When you enter the password "# 5 9 5" (wrench or spanner icon) in the technician menu for Memo, the DTMF signals are also logged in the upper left-hand corner..
Configuring Memo for Hicom
1. | Under "Station type" (14 11), enter the ports as Voice mail (2). |
2. | Set up a linear hunt group for the two ports (16 15 1/2). |
3. | Assign a name to the hunt group (16 15 3). |
4. | Assign a name to each subscriber port (14 12). |
5. | Enter the hunt group as destination 1 in a free call destination list (16 18 1). |
6. | In each call forwarding-no answer list (internal/day/night), change the reference for the two voice mail ports to this new call destination list (16 18 2 to 4). |
Sample Configurations
Example 1: Voice mail will be connected to analog ports 25 and 26.
Step |
Input |
Action |
Display |
---|---|---|---|
1. |
*95 |
Start system administration. |
System administration |
2. |
14 11 |
Station type |
Stn 25: 2 Stn 26: 2 |
3. |
16 15 1 |
Hunt group, group 1 |
Dest. 1: 25 Dest. 2: 26 |
4. |
16 15 2 |
Call type (linear hunt group) |
Grp 1: 2 |
5. |
16 15 3 |
Group names |
Grp 1: Memo for Hicom |
6. |
14 12 |
Station names |
Stn 25: Memo for Hicom 1 Stn 26: Memo for Hicom 2 |
7. |
16 18 1 |
Call destination lists (List 13) |
Dest. 1: Grp 1 |
8. |
16 18 2 |
Internal calls (List for station 25) Internal calls (List for station 26) |
13 13 |
9. |
F8 F7 |
Exit system administration. |
Time, Date |
The result of this programming is that call forwarding-no answer is performed even when the voice mail port is dialed directly. A callback is always executed via the initiator's port after a display message is received (a voice mail port, not the group. Memo for Hicom can only be configured by the stations (call internal group 1 and follow the voice prompting).
After receiving a display message, a callback is always placed to the first voice mail port.
In the case of call forwarding to internal group 1, the box is activated when the user leaves the workstation. Call forwarding when busy or free can be configured for individual stations or all stations in call management.
Example 2: During day service, the exchange and extensions 13 and14 are to be forwarded to Memo after 4 rings; during night service, call forwarding-no answer is to be performed immediately.
Step |
Input |
Action |
Display |
---|---|---|---|
1. |
*95 |
Start system administration. |
System administration |
2. |
16 18 1 |
Call destination lists (List 12) |
Dest. 1: Called Dest. 2: Grp 1 |
3. |
16 18 5 |
Number of rings (List 12) |
Call cycles: 4 |
4. |
16 18 3 |
Ext. calls, day (List for stn 11) Ext. calls, day (List for stn 13) Ext. calls, day (List for stn 14) |
Dest. 11: 12 Dest. 13: 12 Dest. 14: 12 |
5. |
16 18 1 |
Call destination lists (List 11) |
Dest. 1: Called Dest. 2: Grp 1 |
6. |
16 18 5 |
Number of rings (List 11) |
Call cycles: 1 |
7. |
16 18 4 |
Ext. calls, night (List for stn 11) Ext. calls, night (List for stn 13) Ext. calls, night (List for stn 14) |
Dest. 11: 11 Dest. 13: 11 Dest. 14: 11 |
8. |
F8 F7 |
Exit system administration. |
Time, Date |
Remarks
Call forwarding-no answer must always be directed to Memo. For example, if call destination list 11 (option 16) refers immediately to the voice mail group, the box answers as in the case of a direct station call (display box).
Memo programming is described in the manual provided with "Memo for Hicom".
Password list for Memo for Hicom:
Customer password (VOICEMAIL/EXCHANGE) |
1 2 3 4 |
Technician password (wrench icon) |
5 9 9 1 |
DTMF tracer (initiated via technician menu) |
# 5 9 5 |
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A recall to a voice mail port results in a call to the intercept position. |
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If desired, you can connect an entrance telephone directly.
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A voice connection to the entrance telephone is possible from any telephone (without opener and signaling functions). |
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Amplifier |
S30356-U5216-X |
Door opener relay |
V23040-A002-B201 |
Capacitor |
B32231-A3105-K |
Depending on the functions desired, an entrance telephone can be connected via an entrance telephone (ET) adapter box (S30817-Q930-A200/300, with starting contact).
A voice connection to the entrance telephone is possible from any telephone.
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Door opener function possible from any station. |
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Doorbell signaling depends on call allocation. |
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Note
Use a REAL board for the amplifier switch-on contact if difficulties arise (such as poor audio quality at entrance telephone).
Programming
Actuator: Loudspeaker amplifier
Switching time: --
Assigned user: Analog port of entrance telephone
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This adapter connects an analog interface from the system to an entrance telephone and a door opener or bell function. Control is via the system. The adapter permits connection to commercially available passive entrance telephones. Each ET/A adapter requires a power supply unit.
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Caution On analog interfaces, the a-wire must always be negative and the b-wire must always be positive. |
Pin no. |
Port X3 |
Port X4 |
Port X5 |
---|---|---|---|
1 |
AC |
(a-wire) - |
Speaker (LS1) |
2 |
AC |
(b-wire) + |
Speaker (LS2) |
3 |
Door opener contact (TUE) |
Bell contact (KLI) |
Microphone port (MIC+) |
4 |
Door opener contact (TUE) |
Bell contact (KLI) |
Microphone port (MIC-) |
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Depending on the functions desired, the entrance telephone can be connected via an entrance telephone adapter box with amplifier (ET/A adapter box) (S30817-Q936-A313 with starting contact).
Note:
On analog interfaces, the a-wire must always be negative and the b-wire must always be positive.
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Special Features
Two options are available for connecting speakers:
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Connection to an analog station port via an ET adapter; |
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Connection to an analog trunk port. |
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Hicom 150 H V1.0 - Hicom 150 E Office Rel.2.0-3.0 Service Manual | Siemens Part No.: P31003-M1550-X403-3-7620 | Conversion Date: 2000-08-24 |
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Contact: E-Doku-Team | © Siemens AG 2001 |